Head of Delivery, Americas
SimCorp
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Benefits offered by this job
Job summary
SimCorp is seeking a Head of Delivery – Americas to oversee client programmes from onboarding to live operations in the Americas. The role requires hands-on leadership, ensuring on‑time, high‑quality outcomes and trusted client relationships.
The successful candidate will mentor delivery managers, align with global teams, manage risk and escalations, and contribute to regional and global delivery strategies. Based in New York City with on‑site presence three days a week.
Qualifications
- Proven track record in leading complex, multi‑stakeholder programmes in SaaS or cloud environments.
- Deep expertise in programme/project management methodologies (Agile, Waterfall, Hybrid).
- Exceptional stakeholder management and influencing skills, including engagement with senior executives.
Responsibilities
- Take full accountability for the delivery of client programmes across the Americas region, from onboarding to live operations.
- Serve as the single point of accountability for clients during escalations, ensuring clear and timely communication.
- Build and maintain strong, trust‑based relationships with client stakeholders, including senior executives, ensuring alignment and confidence in delivery outcomes.
- Drive rigorous, consistent execution across all programmes, ensuring timelines, budgets, and quality standards are met.
- Proactively manage risk, dependencies, and escalations, providing clear updates to leadership.
Skills
Job description
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we're saying, keep reading!
The Head of Delivery – Americas is accountable for the successful execution of all client programmes in the region, ensuring they run smoothly, on time, and meet agreed standards. This is a hands‑on leadership role with a strong focus on execution and operational excellence. You will be the visible guardian of SimCorp's delivery credibility in the Americas. Your focus on execution, operational excellence, and restoring confidence in challenging programmes will ensure clients achieve their objectives and trust that we can consistently deliver high‑quality outcomes.
- Take full accountability for the delivery of client programmes across the Americas region, from onboarding to live operations
- Serve as the single point of accountability for clients during escalations, ensuring clear and timely communication
- Build and maintain strong, trust‑based relationships with client stakeholders, including senior executives, ensuring alignment and confidence in delivery outcomes
- Drive rigorous, consistent execution across all programmes, ensuring timelines, budgets, and quality standards are met
- Apply standardised processes, global best practices, and continuous improvement initiatives to maximise efficiency and outcomes
- Proactively manage risk, dependencies, and escalations, providing clear updates to leadership
- Lead, mentor, and develop delivery managers and programme leads in the Americas, fostering a high-performance, client-focused culture
- Collaborate closely with global delivery teams, product teams, and business operations to ensure seamless regional and global client experiences
- Promote knowledge sharing and operational alignment across teams to leverage global learnings and maintain consistent standards
- Provide insights and feedback from the region to inform global delivery strategies and platform improvements
- Partner with sales and account teams to shape proposals, offering practical guidance that strengthens delivery confidence
- Translate client requirements into actionable delivery plans aligned with SimCorp standards and long-term objectives
- Proven track record in leading complex, multi‑stakeholder programmes in SaaS or cloud environments, ideally within FinTech or investment management
- Deep expertise in programme/project management methodologies (Agile, Waterfall, Hybrid)
- Exceptional stakeholder management and influencing skills, including engagement with senior executives
- Demonstrated ability to manage risk, dependencies, escalations, and underperforming projects
- Strong focus on execution, operational excellence, and client outcomes
- Excellent communication, reporting, and leadership skills in fast‑paced, client‑facing environments
- Experience driving standardisation, process improvement and adoption of best practices across multiple projects or regions
- Based in New York City, with the ability to work on‑site three days a week
- Ability to travel to client sites as needed
Attractive salary and bonus scheme are essential for any work agreement. However, at SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model – working from SimCorp's office three days a week. And opportunities for professional development: there is never only one route – we offer a personal approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp.
For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry‑leading, full, front‑to‑back offering for our clients. SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best‑in‑class solutions to our clients.
SimCorp is a provider of industry‑leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 4,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world's top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.
SimCorp is a provider of industry‑leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.
SimCorp is a provider of industry‑leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.
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