Head of Data Center IT Operations

Legend Cloud(H); United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Legend Cloud(H) seeks an IT Operations Director to lead the data center IT infrastructure operations team in the United States, ensuring SLA commitments and high customer satisfaction. The role focuses on cost optimization and developing robust operational processes to sustain safe, efficient production.

The director will guide cross-functional teams, standardize procedures, and coordinate with internal departments and external technical contacts to drive strategic operations initiatives and

Responsibilities

• Lead the data center IT infrastructure operations team to fulfill customer SLA commitments and satisfaction requirements.
• Guide the data center IT infrastructure operations team to achieve optimal cost management.
• Oversee the development of the company’s operations team, create and continuously optimize work processes, and improve operational management standards.
• Direct the management team in process control and standardization, ensuring safe production in the data center.
• Communicate and coordinate with other relevant departments within the company or technical contacts from other companies.

Job description

Legend Cloud(H) seeks an IT Operations Director to lead the data center IT infrastructure operations team in the United States, ensuring SLA commitments and high customer satisfaction. The role focuses on cost optimization and developing robust operational processes to sustain safe, efficient production.

The director will guide cross-functional teams, standardize procedures, and coordinate with internal departments and external technical contacts to drive strategic operations initiatives and