Head of Customs Brokerage Growth & Strategy

DHL Global Forwarding; Atlanta (GA); On-site; USD 130,000 - 173,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding is seeking a dynamic Head of Sales Strategy for Customs Brokerage in Atlanta to lead global and regional sales initiatives, align strategic objectives, and drive revenue growth within a regulated market.

The role requires deep experience in logistics, strong leadership, and a data-driven approach to developing go-to-market plans, pricing frameworks, and performance metrics across regions.

Qualifications

• Bachelor's degree (Master's preferred) in Business, Supply Chain, or related field.
• 10+ years of experience in logistics, freight forwarding, or customs brokerage.
• Proven track record in sales strategy, commercial leadership, or business development.
• Strong understanding of global customs regulations and brokerage operations.
• Experience working in a matrix, global organization.
• Exceptional analytical, communication, and stakeholder management skills.
• Strategic thinking with strong execution focus.
• Commercial acumen and customer-centric mindset.
• Influencing and leadership across diverse teams.
• Data-driven decision-making.
• Change management and innovation leadership.

Responsibilities

• Define and execute the global/regional sales strategy for Customs Brokerage within DGF.
• Translate corporate growth objectives into actionable commercial plans.
• Identify market trends, customer needs, and competitive dynamics to refine strategy.
• Partner with sales leadership to drive pipeline development and conversion.
• Design and deploy go-to-market strategies, value propositions, and pricing frameworks.
• Develop tools, playbooks, and training to strengthen sales effectiveness.
• Establish KPIs and performance metrics for brokerage sales.
• Monitor and analyze sales performance, identifying opportunities for optimization.
• Lead forecasting, budgeting, and reporting for the Customs Brokerage portfolio.
• Collaborate cross-functionally with Product, Operations, Compliance, and IT.
• Partner with regional and country teams to ensure consistent execution.
• Act as a key advisor to senior leadership on customs brokerage growth opportunities.
• Drive digital and process innovation in brokerage sales (automation, analytics, customer solutions).
• Identify new revenue streams, including value-added services.

Skills

Sales strategy

Commercial leadership

Business development

Analytical skills

Stakeholder management

Cross-functional collaboration

Data-driven decision making

Change management

Education

Bachelor's degree in Business, Supply Chain, or related field

Master's degree preferred

Job description

DHL Global Forwarding is seeking a dynamic Head of Sales Strategy for Customs Brokerage in Atlanta to lead global and regional sales initiatives, align strategic objectives, and drive revenue growth within a regulated market.

The role requires deep experience in logistics, strong leadership, and a data-driven approach to developing go-to-market plans, pricing frameworks, and performance metrics across regions.