Head of Customer Growth & Accounts

Swapcard; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Generous PTO

Health insurance

Learning budget

Mental health support

Job summary

Swapcard, the leading AI-powered event platform, is seeking a senior leader to drive growth across North America and Europe, owning the +20% growth target and leading distributed CAM teams. You will build and execute account-based strategy, coaching, and enablement to expand the installed base, while communicating effectively in complex commercial settings.

Swapcard is a remote-first startup with 180+ teammates from 42 nationalities, offering an open, feedback-driven culture, generous PTO,

Qualifications

• Proven record building growth in a SaaS customer base with account-based discipline.
• Strong leader of managers with a coach's mindset and data-driven approach.
• Direct communicator comfortable in complex, high-stakes commercial environments.

Responsibilities

• Lead distributed CAM teams across NA and EMEA to hit the +20% growth target.
• Build account-based strategy, coaching, and enablement to expand the installed base.
• Communicate clearly and decisively in high-stakes commercial environments.

Skills

SaaS growth

Account-based growth

Leadership

Data-driven

Communication

Job description

Swapcard, the leading AI-powered event platform, is seeking a senior leader to drive growth across North America and Europe, owning the +20% growth target and leading distributed CAM teams. You will build and execute account-based strategy, coaching, and enablement to expand the installed base, while communicating effectively in complex commercial settings.

Swapcard is a remote-first startup with 180+ teammates from 42 nationalities, offering an open, feedback-driven culture, generous PTO,