Head of Content & Experience Strategy

ADP, Inc.; Washington (District of Columbia); Hybrid; USD 170,000 - 200,000; Full time

Job summary

NAEYC in Washington, DC Metro Area (Hybrid) seeks a Chief Content & Experience Officer to lead Membership, Content, Publications, Professional Development, and Conferences & Events, reporting to the CEO.

This executive sets vision and strategy, ensuring a cohesive member experience while expanding revenue through learning programs and publications. The role requires senior leadership experience, public speaking, and cross-functional collaboration.

Qualifications

• 12-15 years of progressive leadership across content, publishing, learning, events, and member engagement.
• Proven track record building and scaling learning programs, membership, conferences, and content portfolios.
• Experience generating and growing revenue through events, publications, digital learning, and/or membership programs.
• Deep expertise in adult learning and competency-based design.
• Familiarity with early childhood education field; nonprofit/membership association experience preferred.
• Strategic, systems-level thinking to integrate a diverse portfolio.
• Public speaking and presentations; represent the organization in convenings.
• Experience in a multi-product, collaborative environment with innovation mindset.
• Leadership that drives measurable results: set goals, build trust, remove barriers, develop talent.

Responsibilities

• Set the strategic vision for an integrated portfolio of Membership, Content & Publications, Professional Development, and Conferences & Events that reinforces and amplifies value across every touchpoint.
• Build and grow professional development into a significant revenue stream, creating a career-spanning learning ecosystem for educators and leaders.
• Lead the strategic evolution of conference strategy and ensure events deepen engagement with the field.
• Oversee the editorial vision and business operations of publishing portfolio, including books, journals, and digital content.
• Provide strategic oversight of the membership function, ensuring a compelling and competitive value proposition.
• Serve as a core member of the Executive Team, aligning program priorities in service of the mission.

Skills

Leadership

Content publishing

Professional learning

Event management

Conference strategy

Membership programs

Adult learning

Public speaking

Strategy and vision

Cross-functional collaboration

Job description

NAEYC in Washington, DC Metro Area (Hybrid) seeks a Chief Content & Experience Officer to lead Membership, Content, Publications, Professional Development, and Conferences & Events, reporting to the CEO.

This executive sets vision and strategy, ensuring a cohesive member experience while expanding revenue through learning programs and publications. The role requires senior leadership experience, public speaking, and cross-functional collaboration.