Chief Content & Experience Officer

ADP, Inc.; Washington (District of Columbia); Hybrid; USD 170,000 - 200,000; Full time

Job summary

NAEYC in Washington, DC Metro Area (Hybrid) seeks a Chief Content & Experience Officer to lead Membership, Content, Publications, Professional Development, and Conferences & Events, reporting to the CEO.

This executive sets vision and strategy, ensuring a cohesive member experience while expanding revenue through learning programs and publications. The role requires senior leadership experience, public speaking, and cross-functional collaboration.

Qualifications

• 12-15 years of progressive leadership across content, publishing, learning, events, and member engagement.
• Proven track record building and scaling learning programs, membership, conferences, and content portfolios.
• Experience generating and growing revenue through events, publications, digital learning, and/or membership programs.
• Deep expertise in adult learning and competency-based design.
• Familiarity with early childhood education field; nonprofit/membership association experience preferred.
• Strategic, systems-level thinking to integrate a diverse portfolio.
• Public speaking and presentations; represent the organization in convenings.
• Experience in a multi-product, collaborative environment with innovation mindset.
• Leadership that drives measurable results: set goals, build trust, remove barriers, develop talent.

Responsibilities

• Set the strategic vision for an integrated portfolio of Membership, Content & Publications, Professional Development, and Conferences & Events that reinforces and amplifies value across every touchpoint.
• Build and grow professional development into a significant revenue stream, creating a career-spanning learning ecosystem for educators and leaders.
• Lead the strategic evolution of conference strategy and ensure events deepen engagement with the field.
• Oversee the editorial vision and business operations of publishing portfolio, including books, journals, and digital content.
• Provide strategic oversight of the membership function, ensuring a compelling and competitive value proposition.
• Serve as a core member of the Executive Team, aligning program priorities in service of the mission.

Skills

Leadership

Content publishing

Professional learning

Event management

Conference strategy

Membership programs

Adult learning

Public speaking

Strategy and vision

Cross-functional collaboration

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Chief Content & Experience Officer

Full Time Washington, DC, US

5 days ago Requisition ID: 1093

Salary Range: $170,000.00 To $200,000.00 Annually

Chief Content & Experience Officer

National Association for the Education of Young Children (NAEYC) | Washington, DC Metro Area (Hybrid)

About NAEYC

The National Association for the Education of Young Children (NAEYC) is a professional membership organization of 90+ employees working to promote high-quality early learning for each and every child, birth through age 8, by connecting early childhood practice, policy, and research. NAEYC advances a diverse, dynamic early childhood profession and supports all who care for, educate, and work on behalf of young children.

The Opportunity

NAEYC is seeking a Chief Content & Experience Officer to lead an integrated Membership, Content & Publications, Professional Development, and Conferences & Events function. Reporting directly to the CEO and serving as a collaborative member of the Executive Team, this executive leader will set the vision and strategy for how NAEYC delivers value, deepens relationships, and serves its member and field community.

This leader will oversee the product and program portfolio through which NAEYC's mission comes to life — connecting educators, leaders, and organizations with the learning, content, community, and recognition they need to advance high-quality early childhood education. Aligned with NAEYC values and steeped in understanding the needs throughout the professional journey of early childhood education, this role will ensure our content forms a comprehensive ecosystem of support for early childhood.

What You'll Do

• Set the strategic vision for an integrated portfolio of Membership, Content & Publications, Professional Development, and Conferences & Events that reinforces and amplifies value across every touchpoint.
• Build and grow professional development into a significant and expanding revenue stream, creating a career-spanning learning ecosystem for educators and leaders.
• Lead the strategic evolution of NAEYC's conference strategy and ensuring that our events grow and deepen engagement with the field.
• Oversee the editorial vision and business operations of NAEYC's publishing portfolio, including books, journals, and digital content.
• Provide strategic oversight of NAEYC's membership function, ensuring a compelling and competitive value proposition.
• Serve as a core member of the Executive Team, partnering with fellow executives to align program priorities in service of NAEYC's mission.

What You Bring

• 12-15 years of progressive leadership experience spanning content and publishing, professional learning, event and conference management, and member or audience engagement, including at least 5 years in a senior executive capacity with significant P&L responsibility.
• A demonstrated track record of building and scaling professional learning programs, membership, conferences, and content portfolios within a mission-driven organization.
• Experience generating and growing revenue through events, publications, digital learning, and/or membership programs.
• Deep expertise in adult learning and competency-based design, with the ability to build learning experiences that are relevant, practical, and aligned to educators’ professional growth.
• Familiarity with and experience in the early childhood education field required; non-profit and/or membership association experience preferred.
• Strategic, systems-level thinking - the ability to integrate a diverse portfolio into one cohesive member experience.
• Comfort and experience with public speaking and presentations, with the presence to represent the organization in convenings and meeting with partners.
• Experience working within a multi-product, collaborative environment with different systems and with a mindset of innovation and problem solving.
• Leadership that drives measurable results by enabling others to succeed: setting clear goals and shared metrics, building trust across teams, removing barriers, developing talent, and holding the organization accountable for progress.

Location & Travel

This is a hybrid role based in the Washington, DC Metro Region, with regular on-site presence expected in the DC office. Travel requirement of 15-20%, reflecting conference attendance and field engagement.

NAEYC is an Equal Employment Opportunity employer, dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, marital status, personal appearance, sexual orientation, gender identity or gender expression, family responsibilities, political affiliation, matriculation, genetic information, disability, or protected veteran status, or any other factor that is a prohibited consideration under applicable law.