Head of Commercial Operations & Revenue Forecasting

Chemical Abstracts Service; Columbus (OH); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

Generous vacation plan

401(k) retirement plans

Job summary

Chemical Abstracts Service (CAS) in Columbus, Ohio, seeks a Sr. Director, Commercial Operations to lead the operational backbone of the commercial organization, spanning GTM, pricing, renewals, customer agreements, and sales analysis.

The role reports to the Chief Customer Officer and drives a rigorous forecasting process with cross-functional leadership. The role requires building direct relationships with regional sales leaders, Commercial Enablement, Marketing and Product Management, and

Qualifications

• 10+ years in commercial or go-to-market roles, with direct sales leadership experience.
• Proven ownership of revenue or pipeline forecasting at scale.
• Experience with CRM platforms and cross-functional collaboration with Finance/HR.

Responsibilities

• Own end-to-end revenue and pipeline forecasting across new business, renewals, and pricing.
• Lead simplification of GTM, pricing, renewals, and customer operations.
• Build credibility with executives through regular forecast updates and performance reviews.

Skills

Sales leadership

Forecasting

Cross-functional leadership

Executive presence

Strategic planning

Data-driven

AI/Automation

CRM oversight

Education

Bachelor’s degree

MBA

Tools

Salesforce

Job description

Chemical Abstracts Service (CAS) in Columbus, Ohio, seeks a Sr. Director, Commercial Operations to lead the operational backbone of the commercial organization, spanning GTM, pricing, renewals, customer agreements, and sales analysis.

The role reports to the Chief Customer Officer and drives a rigorous forecasting process with cross-functional leadership. The role requires building direct relationships with regional sales leaders, Commercial Enablement, Marketing and Product Management, and