Head of Commercial Insights & Analytics

Wolters Kluwer; Jackson (MS); On-site; USD 138,000 - 246,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Director of Commercial Insights & Analytics to lead analytics strategy, market insights, and competitive intelligence across the Health Division. You will partner with Sales, Marketing, Finance, and Product to deliver executive-ready insights that drive growth and optimize the customer lifecycle.

The role emphasizes AI-driven decision-making, KPI development, forecasting, and enterprise data governance while guiding a high-performing analytics team.

Qualifications

• Bachelor's degree in Business, Analytics, Finance, Data Science, or a related field.
• 10+ years of experience in Commercial Analytics, Sales Operations, Revenue Operations, BI, Market Insights, CI, or Strategy.
• 5+ years leading analytics, BI, or CI teams.
• Experience supporting high-growth SaaS organizations.
• Expertise with Salesforce, Tableau, Power BI, SQL, forecasting, pipeline analytics, market segmentation, and performance measurement.
• Strong executive communication, stakeholder management, and analytical leadership skills.

Responsibilities

• Define and execute the commercial analytics and market insights strategy to support revenue growth and retention.
• Develop KPI frameworks, dashboards, and predictive analytics models to improve performance.
• Own the competitive intelligence program—track pricing, positioning, moves, and market share.
• Measure ROI of sales, marketing, pricing, and customer success initiatives and explain performance.
• Conduct market sizing, segmentation, and TAM/SAM research to inform go-to-market strategy.
• Partner with Sales, Marketing, Product, Finance, and Data teams to embed market intelligence in planning.
• Lead the analytics roadmap, including AI, automation, and data governance, establishing standards.
• Deliver data, forecasting models, and competitive context for executive rhythms and planning.
• Build and coach a high-performing Commercial Insights & Analytics team.

Skills

Executive communication

Stakeholder management

Analytical leadership

Education

Bachelor's degree in Business/Analytics/Finance/Data Science

Master's degree or MBA

Tools

Salesforce

Tableau

Power BI

SQL

Job description

Wolters Kluwer is seeking a Director of Commercial Insights & Analytics to lead analytics strategy, market insights, and competitive intelligence across the Health Division. You will partner with Sales, Marketing, Finance, and Product to deliver executive-ready insights that drive growth and optimize the customer lifecycle.

The role emphasizes AI-driven decision-making, KPI development, forecasting, and enterprise data governance while guiding a high-performing analytics team.