Head of Commercial Excellence & Launch Operations

Summit Therapeutics, Inc.; Princeton (NJ); On-site; USD 203,000 - 253,000; Full time

Job summary

Summit Therapeutics Inc. is seeking a Director, Commercial Excellence to lead governance and execution of the Commercial Excellence function from Summit’s headquarters.

You will own incentive compensation, territory design, CRM configuration, targeting methodologies, and national KPI standards to support oncology commercial launches. This role partners with Marketing, Market Access, and Medical Affairs, ensuring compliant, scalable operations and robust field reporting.

Qualifications

• Bachelor's degree required; advanced degree in business, life sciences, or related field preferred.
• Minimum 10+ years of relevant life sciences experience.
• Minimum 5+ years in pharmaceutical/biotech commercial operations with incentive compensation, territory alignment, or CRM administration.
• Oncology-launch experience strongly preferred; buy-and-bill and biomarker-driven familiarity a plus.
• Deep knowledge of Veeva CRM or equivalent; familiarity with IC platforms required.

Responsibilities

• Own incentive compensation design and administration across the field organization.
• Own territory design and alignment; manage changes through governance process.
• Own CRM configuration and administration; ensure data quality and access.
• Own targeting and segmentation methodology; maintain HCP/HCO targeting in CRM and tools.
• Define and govern national KPI standards and field reporting.
• Collaborate with Marketing, Market Access, Medical Affairs and Finance to align processes.
• Support compliance and audit readiness; Sunshine Act reporting.
• Manage headcount data, new hires, and crediting rules.
• Translate field insights into operational infrastructure with Field Excellence.

Skills

Incentive compensation

Territory design

CRM administration

Veeva CRM knowledge

Cross-functional collaboration

Analytical skills

Education

Bachelor's degree

Advanced degree preferred

Tools

Veeva CRM

Xactly

NICE/Varicent

Job description

Summit Therapeutics Inc. is seeking a Director, Commercial Excellence to lead governance and execution of the Commercial Excellence function from Summit’s headquarters.

You will own incentive compensation, territory design, CRM configuration, targeting methodologies, and national KPI standards to support oncology commercial launches. This role partners with Marketing, Market Access, and Medical Affairs, ensuring compliant, scalable operations and robust field reporting.