Head of Cloud Reliability & DevOps

HavocAI; Providence (RI); On-site; USD 150,000 - 210,000; Full time

Job summary

HavocAI is seeking a Head of Cloud Operations to own change, release, incident, and reliability practices as we scale.

Reporting to the Director of Cloud and collaborating with the ISSO and engineering teams, you will define deployment approvals, release coordination, incident handling, and maintain an auditable record of running environments.

You will lead SRE and DevOps, set direction for reliability, CI/CD, observability, and automation, balancing speed with security and disciplined processes.

Responsibilities

• Lead and manage the SRE and DevOps teams, setting technical and operational direction across reliability, automation, and safe delivery.
• Hire, coach, develop, and manage performance for engineers across both functions.
• Own reliability and delivery practices including SLIs, SLOs, error budgets, on-call health, CI/CD, and infrastructure automation.
• Establish clear ownership and operating expectations across cloud reliability and delivery.
• Partner with engineering leaders to identify systemic reliability risks and prioritize improvements.
• Build an engineering culture that balances speed, reliability, security, and operational discipline.

Job description

HavocAI is seeking a Head of Cloud Operations to own change, release, incident, and reliability practices as we scale.

Reporting to the Director of Cloud and collaborating with the ISSO and engineering teams, you will define deployment approvals, release coordination, incident handling, and maintain an auditable record of running environments.

You will lead SRE and DevOps, set direction for reliability, CI/CD, observability, and automation, balancing speed with security and disciplined processes.