Chief Cloud Operations & Reliability Leader

HavocAI; Rhode Island; On-site; USD 200,000 - 260,000; Full time

Benefits offered by this job

Health Insurance

401k Matching

Unlimited PTO

Equity Package

Work/Home Office Stipend

Global Entry

Parental Leave

Wellness Stipend

Job summary

HavocAI, based in Providence, RI, is seeking a Head of Cloud Operations to own change, release, incident, and reliability practices as we scale. You will lead SRE and DevOps, define approval paths for production changes, and drive automation across CI/CD, observability, and secure delivery.

The ideal candidate combines strong operational leadership with technical depth to translate security and compliance into practical engineering processes.

Qualifications

• 8+ years of relevant experience across change management, release management, incident management, technical program management, service management, SRE, DevOps, platform engineering, or related disciplines.
• Demonstrated experience leading or managing SRE, DevOps, or Platform Engineering teams, including hiring, coaching, and performance management.
• Strong understanding of modern cloud operations, software delivery, infrastructure automation, and production reliability.
• Experience establishing and operating change, release, and incident management processes in complex technical environments.
• Must be a U.S. Citizen and able to obtain and maintain a U.S. Government security clearance.

Responsibilities

• Lead and manage the SRE and DevOps teams, setting technical and operational direction across reliability, automation, and safe delivery.
• Hire, coach, develop, and manage performance for engineers across both functions.
• Own reliability and delivery practices including SLIs, SLOs, error budgets, on-call health, CI/CD, and infrastructure automation.
• Define and own change classes—including standard, normal, and emergency changes with clear approval paths and requirements.
• Establish and operate an appropriate change approval process, including impact assessments, rollback plans, and approval records.
• Own maintenance windows, freeze periods, and emergency-change processes, including retroactive approvals where appropriate.

Job description

HavocAI, based in Providence, RI, is seeking a Head of Cloud Operations to own change, release, incident, and reliability practices as we scale. You will lead SRE and DevOps, define approval paths for production changes, and drive automation across CI/CD, observability, and secure delivery.

The ideal candidate combines strong operational leadership with technical depth to translate security and compliance into practical engineering processes.