Head of Catering Services & Events

Compass Group USA; San Jose (CA); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Bonus eligible up to 30%

Job summary

Compass Group USA in the Bay Area is seeking a Director of Catering to oversee cost, quality standards, and client relationships, with direct reporting to the General Manager. You will lead a team, align catering with facility operations, and drive profitability.

Responsibilities include coordinating with regional directors, ensuring service excellence, interviewing and training staff, and managing staffing budgets. This role offers competitive compensation and comprehensive benefits.

Qualifications

• Bachelors degree is preferred or equivalent professional experience
• Strong knowledge of food, industry trends and fine dining points of service
• A minimum of4-6 years of experience inmanaging catering events
• The ability to supervise food service and clean up is also essential
• TIPs certification required
• ServSafe certification recommended
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional customer service abilities

Responsibilities

• Work directly with the Service Managers in other regions as well as all regional Catering Directors to ensure all catering events are carried out according to the standards of the company and client.
• Ensure high levels of customer service are executed for each event.
• Interview, hire, train, as well as assist with scheduling allbutlers and captains within the local staffing pool.
• Conduct orientation for all Catering Directors/Managers regarding Company standards of service
• Handle and resolve all employee relations issues with the partnership of the team
• Execute all coaching, counseling and follow up training for all employees according to Company Policies and Procedures in partnership with the Director, Staffing Services.
• Performs related duties and special projects as assigned
• Supports Catering Directors and Managers with staffing budgets and maintains financial accountabilities as it relates to service

Skills

Leadership

Customer service

Staff management

Problem-solving

Proactive mindset

Ethical conduct

Communication

Education

Bachelor's degree or equivalent professional experience

Tools

Excel

PowerPoint

Job description

Compass Group USA in the Bay Area is seeking a Director of Catering to oversee cost, quality standards, and client relationships, with direct reporting to the General Manager. You will lead a team, align catering with facility operations, and drive profitability.

Responsibilities include coordinating with regional directors, ensuring service excellence, interviewing and training staff, and managing staffing budgets. This role offers competitive compensation and comprehensive benefits.