Head of Catering Operations

Aramark; Bethesda (MD); On-site; USD 105,000 - 110,000; Full time

Benefits offered by this job

401(k) retirement plan

Parental leave

Disability coverage

Job summary

The Catering Director role at Aramark oversees the comprehensive catering operation across multiple units, driving planning, events, and team leadership to ensure top-quality presentation and service. You will manage budgets and financial goals while delivering consistent, consumer-focused offerings that align with Aramark standards.

Leads a high-volume hospitality operation, develops client relationships, and executes revenue strategies, with a strong emphasis on HACCP and safety compliance in

Qualifications

• An approved catering qualification at diploma/degree level and /or 2-5 years industry experience, 2 of which were at management or department head level with a strong background in a high-volume hospitality, conference and banqueting operation.
• Bachelor's degree or equivalent experience.
• Strong hotel or restaurant background would be very important for this role as well as a background in industrial catering.
• Demonstrates excellent people management skills with experience of managing large teams of staff.
• A passion for food and service and the ability to innovate in this area.
• A high degree of knowledge of Food Hygiene including HACCP.
• The ability to manage in a diverse and pressurized environment with a focus on client and customer services.
• Commercially focused, experience with budgets and a proven ability to achieve stretching commercial targets.
• Actively seeks change, a self-motivator and is ready to challenge in the interest of continuous improvement

Responsibilities

• Leadership: Ensure catering operations connect to the Executional Framework and lead the catering team to ensure quality in final presentation of food.
• Client Relationship: Develop and maintain effective client and customer rapport for mutually effective business relationships.
• Financial Performance: Responsible for delivering food and labor targets and developing strategies to achieve catering revenue forecasts.
• Efficiency: Execute catering events of wide-ranging size and scope, including staffing and management, and report revenue and expenses.
• Compliance: Ensure compliance with food, safety and wage/hour policies and related regulations.

Skills

Leadership

People management

Budgeting

Customer service

Food safety HACCP

Education

Bachelor's degree or equivalent experience

Catering qualification (diploma/degree)

Job description

The Catering Director role at Aramark oversees the comprehensive catering operation across multiple units, driving planning, events, and team leadership to ensure top-quality presentation and service. You will manage budgets and financial goals while delivering consistent, consumer-focused offerings that align with Aramark standards.

Leads a high-volume hospitality operation, develops client relationships, and executes revenue strategies, with a strong emphasis on HACCP and safety compliance in