Head of Back Office Accounting Ops | Remote

Buyers Edge Platform; United States; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA

Company-paid life insurance

401(k) with company match

Job summary

Buyers Edge Platform seeks a Manager of Accounting Services Operations to lead the Back Office accounting services across US and offshore teams. You will develop scalable processes, SOPs, and operational frameworks to support new services and revenue streams.

You will drive productivity, profitability, and client satisfaction by monitoring KPIs, capacity, and resource utilization while maintaining high quality standards in a remote US-based role.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 7+ years of progressive experience in accounting, accounting operations, shared services, or outsourced accounting.
• 3+ years of leadership experience managing accounting operations, service delivery, or multi-team environments.
• Foundational knowledge of accounting principles, financial reporting, and month-end close processes.
• Restaurant, hospitality, or multi-unit business experience.
• Demonstrated experience designing and improving operational processes, standard operating procedures, and scalable service models.
• Proven experience leading operational change, process improvement, and automation initiatives.
• Experience working with multiple accounting ERP systems, such as NetSuite, Sage Intacct, Microsoft Dynamics, QuickBooks, SAP, Oracle, Restaurant365, or similar.
• Experience managing offshore or geographically distributed teams preferred.

Responsibilities

• Lead the daily operations of the Back Office Accounting Services function.
• Establish priorities and ensure consistent execution across all client portfolios.
• Own the operational performance, efficiency, and profitability of the service line.
• Manage workload, staffing, capacity, and resource allocation to maximize productivity and client service.
• Monitor operational, quality, and financial performance metrics and implement improvements where needed.
• Develop, document, and continuously improve processes, SOPs, workflows, quality standards, and training materials.
• Evaluate existing systems and workflows, identify opportunities for improvement, and implement scalable operational solutions.
• Design and implement the operational framework required to support new services, revenue streams, and business initiatives.
• Lead operational improvement initiatives focused on automation, standardization, efficiency, and scalability.
• Provide leadership, coaching, and performance management for the offshore accounting team.
• Partner with the U.S. team and offshore leadership to ensure effective communication, coordination, and accountability.
• Support the resolution of escalated operational and client service issues.
• Foundational understanding of accounting principles and financial reporting processes, with the ability to effectively support and oversee accounting operations.
• Strong leadership and people management skills.
• Experience leading accounting operations or service delivery teams.
• Strong operational and systems thinking with the ability to analyze complex processes, identify root causes, and develop scalable solutions.
• Ability to assess existing workflows and operating models, determine what is effective and what is not, and implement practical process improvements.
• Proven ability to design, document, and implement new processes, standard operating procedures, and operational frameworks.
• Ability to translate complex operational challenges into clear, executable action plans and successfully lead organizational change.
• Ability to develop scalable processes, SOPs, and operational controls.
• Strong analytical and problem-solving skills with a focus on efficiency and profitability.
• Experience using KPIs and operational metrics to drive performance.
• Excellent organizational, communication, and project management skills.
• Ability to manage competing priorities and collaborate effectively across U.S. and offshore teams.

Skills

Leadership

KPIs

Project management

Communication

Process optimization

Team coordination

Analytical thinking

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

NetSuite

Sage Intacct

Microsoft Dynamics

QuickBooks

SAP

Oracle

Restaurant365

Job description

Buyers Edge Platform seeks a Manager of Accounting Services Operations to lead the Back Office accounting services across US and offshore teams. You will develop scalable processes, SOPs, and operational frameworks to support new services and revenue streams.

You will drive productivity, profitability, and client satisfaction by monitoring KPIs, capacity, and resource utilization while maintaining high quality standards in a remote US-based role.