Head of Associate Experience & DEI Strategy

Securian; Saint Paul (MN); Hybrid; USD 117,000 - 217,000; Full time

Benefits offered by this job

PTO

Holidays

401(k) match

Health insurance

Volunteer time

Associate Resource Groups

Job summary

Securian Financial seeks a strategic leader to build and mature Associate Experience as an enterprise capability. As a member of the HR Leadership Team, you will shape strategy, structure, measurement and practices that turn insights into action to improve the associate journey.

You will lead listening programs, apply human-centered design, and advance DEI through governance and cross-functional partnerships.

Qualifications

• Bachelor's degree or equivalent experience in human resources, organizational psychology, business, sociology, behavioral science, analytics or a related field.
• 10+ years of progressively responsible experience in Employee/Associate Experience, diversity and inclusion, organizational effectiveness, culture, talent, people analytics or related disciplines, including people leadership experience.
• Demonstrated success building or evolving an Employee/Associate Experience capability, strategy or listening and measurement practice within a complex organization.
• Strong capability in employee research, listening strategy, qualitative methods, workforce analytics and experience measurement.
• Demonstrated ability to use data, associate feedback and external research to uncover insights, tell a compelling story and influence executive-level decisions and organizational action.
• Experience with human-centered design, design thinking, employee journey mapping, service design or related approaches.
• Strong ability to influence and drive action across HR, business and enterprise functions without relying on formal authority.
• Strong communication and storytelling skills, with the ability to make complex insights clear and actionable.
• Sound judgment and the ability to navigate complex or sensitive topics with courage, empathy, curiosity and business acumen.

Responsibilities

• Shape the Associate Experience by building and evolving strategy, structure, roadmap and practices to measure, monitor and improve the experience.
• Develop a holistic view of the associate journey—from attraction to departure—to identify opportunities to strengthen the experience.
• Apply human-centered design and journey mapping to understand needs and improve moments that matter.
• Lead listening and measurement strategy, combining surveys, pulse listening, lifecycle feedback and qualitative research.

Skills

Leadership

Data-driven decision making

Stakeholder influence

Communication

Education

Bachelor's degree or equivalent experience in HR, organizational psychology, business, sociology, behavioral science, analytics or related field

Job description

Securian Financial seeks a strategic leader to build and mature Associate Experience as an enterprise capability. As a member of the HR Leadership Team, you will shape strategy, structure, measurement and practices that turn insights into action to improve the associate journey.

You will lead listening programs, apply human-centered design, and advance DEI through governance and cross-functional partnerships.