Associate Experience & DEI Leader

hq; Saint Paul (MN); On-site; USD 180,000 - 300,000; Full time

Job summary

Securian Financial seeks a strategic, collaborative leader to build and mature the Associate Experience as an enterprise capability. This role shapes the strategy, structure, measurement and governance to understand associates' experiences and convert insights into meaningful action and continuous improvement.

As a member of the Human Resources Leadership Team, you will drive DEI integration, partner across HR and the business, and influence leaders to turn data into action that improves

Responsibilities

• Shape the Associate Experience by building the enterprise capability, strategy, structure, roadmap and practices to measure and improve the experience.
• Develop a holistic view of the associate journey from attraction to departure to identify opportunities to strengthen the experience.
• Apply human-centered design and journey mapping to understand associate needs and improve moments that matter.
• Lead listening and measurement strategies using surveys, feedback, data and benchmarks to drive action.
• Embed equity, inclusion and belonging as core lenses across the Associate Experience strategy and culture.
• Serve as a trusted advisor to senior leaders on culture, inclusion and belonging, using insights to influence decisions and actions.
• Lead and inspire the DEI and Associate Experience team, partnering across HR and business functions to deliver enterprise priorities.

Job description

At Securian Financial, we believe our associates make the difference. We are committed to creating an experience where people feel empowered and supported to make a difference, thrive and succeed as part of the team.

We are looking for a strategic and collaborative leader to build and mature Associate Experience as an enterprise capability at Securian Financial. As a member of the Human Resources Leadership Team, this leader will shape the strategy, structure, measurement and practices that help us understand how associates experience Securian-and turn those insights into meaningful action and continuous improvement.

This is an opportunity to influence the associate experience and DEI at an enterprise level. You will work across HR and the business to understand the moments that matter throughout the associate journey, measure and monitor the experience, and use data to tell a compelling story that drives action. Diversity, equity, inclusion and belonging are integral to this work, providing an important lens for understanding differences in associate experiences and outcomes and ensuring our Associate Value Proposition is reflected in the everyday experiences of our associates.

What You Will Do

Shape the Associate Experience

Build and continuously evolve Securian's enterprise Associate Experience capability, including the strategy, structure, roadmap and practices needed to measure, monitor and continuously improve the experience.

Develop a holistic view of the associate journey-from attraction and onboarding through development, advancement, transitions and departure-to identify opportunities to strengthen the experience.

Apply human-centered design, journey mapping and other experience-design approaches to understand associate needs and improve moments that matter.

Help steward Securian's Associate Value Proposition by understanding and measuring how it comes to life throughout the associate experience.

Turn Listening and Insights into Action

Lead Securian's associate listening and measurement strategy, bringing together enterprise surveys, pulse listening, lifecycle feedback, qualitative research, workforce data and external benchmarks.

Use workforce and experience data to identify patterns, differences and opportunities across associate populations, translating complex insights into compelling stories and recommendations that influence leaders and drive action.

Establish meaningful measures and feedback loops to understand progress, identify opportunities and help associates see how their feedback leads to action.

Partner with Strategic Insights, HR and business leaders to connect associate sentiment and experience to broader organizational priorities and outcomes.

Embed Equity, Inclusion and Belonging

Integrate diversity, equity, inclusion and belonging as a core lens throughout Securian's Associate Experience strategy and culture.

Partner across HR to ensure DEI considerations are incorporated into talent practices, programs and decisions and to identify gaps, potential bias and differences in associate outcomes and experiences.

Use data and associate insights to understand whether associates are experiencing equitable outcomes and recommend focused actions where opportunities exist.

Build on Securian's established DEI foundation by partnering with executive sponsors, the DEI Council and Associate Resource Groups to support governance, strengthen connection and advance enterprise priorities.

Keep Securian's approach informed by evolving workforce trends, research and leading practices.

Lead Through Partnership and Influence

Serve as an active member of the Human Resources Leadership Team, bringing an Associate Experience and DEI perspective to HR strategy, talent practices and enterprise priorities.

Serve as a trusted advisor to senior leaders on Associate Experience, culture, inclusion and belonging, using insights and data to influence decisions and action.

Bring associate needs, diverse perspectives and experience implications into enterprise initiatives and decisions.

Partner across HR, Technology, Facilities, Communications, Customer Experience, Strategic Insights and business teams to turn insights into coordinated action.

Explore connections between Associate Experience, Customer Experience and business outcomes.

Influence across organizational boundaries and integrate Associate Experience and DEI considerations into the work of other HR capabilities and enterprise partners through relationships, evidence, thoughtful recommendations and strong business judgment.

Lead the Function

Lead, develop and inspire the DEI and Associate Experience team, establishing clear priorities and measures of success.

Oversee applicable affirmative action, equal employment opportunity and regulatory responsibilities in partnership with Legal, Compliance and other internal stakeholders.

Represent Securian externally, as appropriate, and maintain connections to evolving Associate Experience, culture, DEI and i