Head of AI Platform & Enterprise SaaS Engineering

Procore Technologies; Austin (TX); On-site; USD 198,000 - 273,000; Full time

Benefits offered by this job

Equity compensation

Bonus incentive compensation

Job summary

Procore Technologies, a leader in construction tech, seeks a Senior Manager, AI & Platform Engineering to lead the enterprise Claude platform and the Atlassian suite administration. You will shape the workforce, oversee a new team, and drive a company-wide AI rollout with strong vendor management and security posture.

Based in Austin, you will collaborate across IT and business teams. You will mentor a growing team, align platform operations with governance, and push forward innovative AI

Qualifications

• Demonstrated leadership experience in platform, infrastructure, or SRE environments, including direct people management.
• Experience standing up a new team or function, not just running an established one.
• Familiarity with enterprise SaaS administration, ideally Claude, a similar AI platform, or a comparable large-scale rollout.
• Working knowledge of identity and access concepts such as SSO and Okta.
• Experience managing vendors and contractors, including scoping and closing out SOWs.
• Comfort operating with ambiguity, and the ability to build structure while a team, a rollout, and an operating model take shape.
• Preferred: exposure to Atlassian suite administration, MCP or agent-tooling architecture, and experience partnering with a separate governance or strategy function.

Responsibilities

• Lead day-to-day work of the Senior Platform/SRE Engineer, AI Platform Administrator, and SaaS suite Admin functions.
• Own the Claude enterprise platform roadmap and drive adoption through change management.
• Oversee MCP roadmap design, prioritization, security review, and contractor-to-permanent transition.
• Enable AI capabilities for employees and builders with secure AI workflows.
• Own the Claude rollout timeline, including provisioning and support model readiness.
• Hire, develop, and manage performance of a team formed from scratch; manage contractor SOWs.
• Represent Enterprise IT in the AI governance forum with Security, GRC, Legal.
• Oversee Atlassian/SaaS administration in partnership with business stakeholders.

Skills

Leadership experience

New team formation

Enterprise SaaS admin

SSO/Okta knowledge

Vendor management

Ambiguity handling

Tools

Claude platform

Atlassian Suite (Jira/JSM/Confluence)

Okta

Job description

Procore Technologies, a leader in construction tech, seeks a Senior Manager, AI & Platform Engineering to lead the enterprise Claude platform and the Atlassian suite administration. You will shape the workforce, oversee a new team, and drive a company-wide AI rollout with strong vendor management and security posture.

Based in Austin, you will collaborate across IT and business teams. You will mentor a growing team, align platform operations with governance, and push forward innovative AI