AI Platform & Enterprise SaaS Lead

Procore Technologies; United States; On-site; USD 198,000 - 273,000; Full time

Job summary

Procore Technologies in Austin, TX is seeking a Senior Manager, AI & Platform Engineering to lead a new team that runs the Claude enterprise AI platform and the Atlassian suite governance (Jira, JSM, Confluence) within IT Infrastructure & Operations.

You will hire, develop and manage a high-performing team, own platform roadmaps, coordinate with the Enterprise AI Office, Security, GRC and Legal, and drive a company-wide Claude rollout with clear change management and scalable operations.

Qualifications

• Experience leading platform, infra, or SRE teams.
• Proven ability to stand up a new team or function.
• Familiarity with enterprise SaaS administration, Claude or similar AI platform.
• Knowledge of identity and access concepts (SSO, Okta).
• Experience managing vendors and contractors, including SOWs.
• Ability to operate with ambiguity while building structure.
• Preferred: Atlassian suite administration and MCP/agent-tooling exposure.

Responsibilities

• Lead day-to-day work of the platform/SRE and SaaS admins for enterprise tools.
• Own the Claude enterprise platform roadmap and release sequencing.
• Oversee MCP roadmap, security review, and contractor-to-permanent transitions.
• Enable AI capabilities for employees and builders with safe workflows.
• Drive go-live readiness and support for the Claude rollout.
• Hire, develop and manage a growing team and contractor SOWs.

Skills

Platform leadership

Team formation

SaaS administration

SSO/Okta knowledge

Vendor management

Ambiguity tolerance

Atlassian administration

Job description

Procore Technologies in Austin, TX is seeking a Senior Manager, AI & Platform Engineering to lead a new team that runs the Claude enterprise AI platform and the Atlassian suite governance (Jira, JSM, Confluence) within IT Infrastructure & Operations.

You will hire, develop and manage a high-performing team, own platform roadmaps, coordinate with the Enterprise AI Office, Security, GRC and Legal, and drive a company-wide Claude rollout with clear change management and scalable operations.