Head of AI-Driven Search & Recommendations

Lowe's; Charlotte (NC); Presencial; USD 120 000 - 170 000; Tempo integral

Resumo da oferta

Lowe's is seeking a Senior Product Manager in Charlotte to own the product strategy for Search & Recommendations within our omni-channel Discovery portfolio. Lead cross-functional teams across engineering, data science, and UX to deliver scalable, AI-enabled search and recommendation experiences.

You will translate customer insights into opportunities, define hypotheses and success metrics, and drive end-to-end execution from discovery to launch and optimization.

Qualificações

• Bachelor’s degree in business, marketing, engineering, communications, or related field or equivalent years of experience in lieu of education requirement.
• 7 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing.
• 5 years of experience in product and/or experience management.
• Experience in an agile software environment with proficiency in product marketing and strong writing ability.
• Experience working cross-functionally in a large organization with senior leadership.
• Experience translating data into quantifiable actions/deliverables.

Responsabilidades

• Own the product vision, strategy, and roadmap for Search & Recommendations within Lowe’s omni-channel Discovery portfolio.
• Set strategic priorities across search relevance, recommendations, personalization, and AI-led discovery, balancing customer outcomes, business value, foundational capabilities, and emerging technology.
• Translate customer needs and shopping behavior into product opportunities using analytics, customer research, funnel insights, and ecommerce KPIs.
• Lead an experimentation-driven product strategy, defining hypotheses, success metrics, and guardrails and using A/B testing and behavioral insights to inform investment decisions.
• Partner with Engineering, Data Science, and UX to build scalable experiences leveraging semantic understanding, ranking and recommendation models, customer/context signals, personalization, and Generative AI.
• Drive end-to-end execution from problem definition and prioritization through delivery, experimentation, launch, and optimization.
• Define and own product OKRs and health metrics, connecting Discovery performance to customer and business outcomes.
• Build reusable Discovery intelligence and platform capabilities that enable connected experiences rather than isolated point solutions.
• Influence priorities across the broader Discovery ecosystem, aligning cross-functional teams around shared outcomes, dependencies, and investment decisions.
• Serve as a domain leader for Search & Recommendations, bringing external perspective on ecommerce, AI Search, personalization, recommendations, and agentic discovery to shape longer-term strategy.
• Communicate product strategy, performance, and investment trade-offs to senior leaders and advocate for the highest-value opportunities.

Conhecimentos

Cross-functional collaboration

Agile software environment experience

Strong writing ability

Data-driven decision making

Communication with senior leadership

Formação académica

Bachelor’s degree or equivalent years of experience

Master’s degree in business administration or similar advanced degree

CSPO certification

Ferramentas

CSPO certification

Descrição da oferta de emprego

Lowe's is seeking a Senior Product Manager in Charlotte to own the product strategy for Search & Recommendations within our omni-channel Discovery portfolio. Lead cross-functional teams across engineering, data science, and UX to deliver scalable, AI-enabled search and recommendation experiences.

You will translate customer insights into opportunities, define hypotheses and success metrics, and drive end-to-end execution from discovery to launch and optimization.