Manager, Competitive Intelligence & AI Analytics

Lowe's Companies, Inc.; Mooresville (NC); On-site; USD 120,000 - 170,000; Full time

Job summary

Lowe’s Companies, Inc. in Mooresville, NC is seeking a Manager, Competitive Intelligence to design and maintain analytics capabilities, governance, and data pipelines that support enterprise strategy and decision-making.

The role partners with Merchandising, Product, Data Science, Engineering, and Technology to define matching requirements, establish standards, and develop scalable, AI-enabled capabilities. A leadership path may include guiding a small team.

Qualifications

• Bachelor’s degree in Business Administration, Merchandising, Statistics, Economics, Data Analytics, Computer Science or related field or equivalent years of experience in lieu of education requirement, if applicable
• 7 years of experience in Pricing, Merchandising, Finance, Competitive Intelligence, Business Intelligence, Analytics, Project Management, Product Management, or related field
• Experience partnering with Product, Data Science, Engineering, or Technology teams to design, test, implement, or scale advanced analytics, machine-learning, or AI-enabled capabilities
• Experience developing business rules, quality standards, governance processes, or analytical methodologies
• Familiarity with SQL, data collection, classification, data validation tools, pipelines, dashboards and UIs
• Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into easily interpretable material for business stakeholders and articulate analytical findings in a clear and compelling manner
• Demonstrated ability to build strong cross-functional partnerships and collaborate effectively across technical and business teams
• Experience working in a fast-paced, evolving environment, effectively managing changing business priorities, operational change, and continuous improvement initiatives
• Strong data-driven judgment: defining metrics, analyzing product/customer data, running experiments, and making clear tradeoffs

Responsibilities

• Support Lowe’s enterprise Competitive Intelligence objectives by driving strategy development and execution planning , including but not limited to developing and maintaining enterprise matching and/or scraping strategy.
• Manage strategic projects and priorities across multiple enterprise domain requirements simultaneously.
• Establish scalable, efficient processes for model development, validation, implementation, monitoring, analysis, and continuous improvement, consolidating business requirements to drive accountability for technical deliveries.
• Partner cross functionally to define final attributes, comparison criteria, exclusions, confidence thresholds and similarity levels by category and use case, develop matching approach that meets enterprise needs, establish quality control measures, validation methodologies, and ongoing governance and maintenance controls.
• Establish enterprise standards for match creation, approval, audit and rejection, including defining decision rights for AI agents, CI team and domain experts, and escalation processes.
• Partner with Product, Engineering, Data Science, and Technology teams to develop automated and AI-enabled matching capabilities.
• Prioritize enhancements based on business value, category complexity, match opportunity, and operational effort.
• Distill insights from data, leveraging advanced analytics tools and techniques to build models and scenarios to inform business decisions and answer key questions.
• Set objectives, key results and metrics for Competitive Intelligence capabilities.
• May lead, develop, and engage a small team, support their professional growth and refine their analytical skills. May set performance goals and provide feedback, coaching, and development to team members in order to recognize achievements and address areas for improvement.

Skills

Cross-functional collaboration

Executive communication

Data-driven decision making

Analytical thinking

Project management

Strategic thinking

Team leadership

Education

Bachelor’s degree in Business Administration, Analytics, or related field

Master’s degree (preferred)

Tools

SQL

Dashboards

Job description

Lowe’s Companies, Inc. in Mooresville, NC is seeking a Manager, Competitive Intelligence to design and maintain analytics capabilities, governance, and data pipelines that support enterprise strategy and decision-making.

The role partners with Merchandising, Product, Data Science, Engineering, and Technology to define matching requirements, establish standards, and develop scalable, AI-enabled capabilities. A leadership path may include guiding a small team.