Head of Administration & Employee Experience

Zanes Law; Phoenix (AZ); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Profit sharing

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Zanes Law Injury Lawyers is seeking a Director of Administration to build and lead the administrative foundation that enables exceptional client service and a high-performing firm across Phoenix and Tucson.

This senior role oversees offices, employee experience, facilities, recruiting and onboarding, technology coordination, vendors, administrative systems, and workplace operations while supporting a distributed global workforce.

Qualifications

• 7+ years of leadership experience in administration or operations.
• Experience in a non-corporate environment with 50-100 employees.
• Experience with facilities, vendors, and administrative systems; strong communication skills.

Responsibilities

• Lead the firm's employee experience from recruitment through onboarding, ongoing support, and offboarding.
• Manage recruiting logistics and hiring administration in partnership with department managers.
• Oversee the administrative operations of our distributed global workforce, including recruiting, onboarding, technology coordination, communication, and support.
• Serve as a trusted resource for employees regarding workplace questions, handbook interpretation, policies, and administrative matters.
• Support managers with employee relations, documentation, and workplace issues. Oversee the Phoenix and Tucson offices, including landlords, facilities, vendors, maintenance, and office improvements.
• Manage office equipment, technology coordination, firm assets, and purchasing.
• Manage vendor relationships, contracts, subscriptions, and renewals.
• Directly supervise two Front Office Assistants.
• Provide executive updates on significant administrative matters and help maintain business continuity when executive leadership is unavailable.

Skills

Leadership

Administration

Operations

HR

Job description

Zanes Law Injury Lawyers is seeking a Director of Administration to build and lead the administrative foundation that enables exceptional client service and a high-performing firm across Phoenix and Tucson.

This senior role oversees offices, employee experience, facilities, recruiting and onboarding, technology coordination, vendors, administrative systems, and workplace operations while supporting a distributed global workforce.