Head of 5-Star Product Quality & Integrity

Ninjakitchen; Needham (MA); On-site; USD 185,000 - 225,000; Full time

Benefits offered by this job

Medical insurance

401(k) with matching

Employee stock purchase program

Generous paid time off

Product discounts

Job summary

SharkNinja seeks a senior leader in Product Excellence to own 5-Star quality across the NPD portfolio. This role directs Engineering, Product Development, and Marketing to ensure consumer satisfaction and launch readiness from concept through in-market performance.

You will lead a team of quality/product excellence managers, drive predictive models from consumer data, and ensure regulatory and safety standards across markets. A high-impact, cross-functional leadership role in Needham, MA awaits.

Qualifications

• 8+ years in product quality, development, or related engineering roles, with leadership experience.
• Deep DFMEA knowledge with demonstrated portfolio-level quality influence.
• Strong safety, regulatory, and certification experience across major markets.
• Analytical with IHUT data and translating results into engineering actions.

Responsibilities

• Own and direct the 5-star standard across the NPD portfolio, guiding engineering, product development, and marketing leadership to meet launch targets.
• Set the standard for quality input into EB0 build reviews and scale VEGA hacks to resolve issues before mass production.
• Own predictive modeling for in-market rating performance and translate results into prioritized engineering actions.
• Manage DFMEA governance and ensure safe, compliant product designs across markets.

Job description

SharkNinja seeks a senior leader in Product Excellence to own 5-Star quality across the NPD portfolio. This role directs Engineering, Product Development, and Marketing to ensure consumer satisfaction and launch readiness from concept through in-market performance.

You will lead a team of quality/product excellence managers, drive predictive models from consumer data, and ensure regulatory and safety standards across markets. A high-impact, cross-functional leadership role in Needham, MA awaits.