Head Golf Professional

North American Transportation Management Institute; Knoxville (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Major medical insurance

Paid time off

Job summary

The Beaver Brook Golf and Country Club in Knoxville, TN seeks a Head Golf Professional to oversee daily golf-shop operations and lead staff under the Operations Manager. You will ensure exceptional service for members and guests and drive tournaments, events, and programs.

Ideal candidates hold a PGA Class A membership in good standing, with 3–5 years of progressive golf-professional experience, private club exposure, and proven ability to manage merchandising, scheduling, and member relations

Qualifications

• PGA Class A member in good standing; membership preferred but not required for an exceptional candidate.
• 3–5 years of progressive golf-professional experience, preferably in a private club.
• Experience leading day-to-day golf operations, including tournaments, member events, tee sheets, outside operations and staff supervision.
• Experience with golf-shop merchandising, inventory management and basic financial/budget responsibilities.
• Proven ability to build strong member relationships, provide quality instruction and programming, and deliver personalized service.

Responsibilities

• Develop and manage schedules for Pro Shop and outside staff.
• Hire, train, supervise, manage, and motivate staff to provide consistent and exceptional service to members and guests.
• Organize and conduct club tournaments, leagues, outings, and outside golf events.
• Communicate effectively with members regarding golf and course information, tournaments, events, deadlines, and other relevant activities.
• Ensure the driving range and appropriate golf facilities are properly prepared and ready for member and guest use.
• Coordinate, schedule, and track golf cart fleet maintenance and repair needs.
• Work closely with the Golf Course Superintendent to communicate tournament schedules, events, course conditions, delays, closures, and other pertinent information.
• Conduct annual performance reviews for staff under your supervision.
• Train staff and ensure proper and accurate use of the club's P.O.S. system.
• Ensure the golf course is appropriately marked and prepared for daily play, tournaments, and special events.
• Plan, promote, coordinate, and direct all golf activities and programs.
• Maintain accurate records for the club regarding locker rentals, trail and storage fees, and the unlimited cart program.
• Work with the Office Manager to address and resolve member-related questions and concerns.
• Assist with preparing communications to the membership, including newsletters, eblasts, tournament information, and other golf-related announcements.
• Enthusiastically promote the game of golf while maintaining a high level of professionalism, service, and a positive attitude toward members, guests, and staff.
• Foster a welcoming and enjoyable golf environment that encourages member participation and supports the continued growth of the game of golf at Beaver Brook.
• Perform other duties and responsibilities as directed by the Operations Manager to enhance the overall member and guest experience.

Skills

PGA Class A Member

Staff supervision

Member relationships

Event planning

Communication

POS system familiarity

Tools

P.O.S. system

Job description

Overview

The Head Golf Professional will work closely with the Operations Manager to oversee the day-to-day operations of the golf shop and related personnel. The Head Golf Professional is responsible for providing an exceptional golf experience and maintaining a consistently high level of service for Beaver Brook Golf and Country Club members and their guests.

Experience Required

• PGA of America Class A Member in good standing; PGA membership preferred but not necessarily required for an exceptional candidate.
• 3-5 years of progressive golf-professional experience, preferably including experience in a private club environment.
• Demonstrated experience leading day-to-day golf operations, including tournaments, member events, tee sheets, outside operations and staff supervision.
• Experience with golf-shop merchandising, inventory management and basic financial/budget responsibilities.
• Proven ability to build strong member relationships, provide quality instruction and programming, and deliver a high level of personalized service.

Essential Responsibilities

• Develop and manage schedules for Pro Shop and outside staff.
• Hire, train, supervise, manage, and motivate staff to provide consistent and exceptional service to members and guests.
• Organize and conduct club tournaments, leagues, outings, and outside golf events.
• Communicate effectively with members regarding golf and course information, tournaments, events, deadlines, and other relevant activities.
• Ensure the driving range and appropriate golf facilities are properly prepared and ready for member and guest use.
• Coordinate, schedule, and track golf cart fleet maintenance and repair needs.
• Work closely with the Golf Course Superintendent to communicate tournament schedules, events, course conditions, delays, closures, and other pertinent information.
• Conduct annual performance reviews for staff under your supervision.
• Train staff and ensure proper and accurate use of the club's P.O.S. system.
• Ensure the golf course is appropriately marked and prepared for daily play, tournaments, and special events.
• Plan, promote, coordinate, and direct all golf activities and programs.
• Maintain accurate records for the club regarding locker rentals, trail and storage fees, and the unlimited cart program.
• Work with the Office Manager to address and resolve member-related questions and concerns.
• Assist with preparing communications to the membership, including newsletters, eblasts, tournament information, and other golf-related announcements.
• Enthusiastically promote the game of golf while maintaining a high level of professionalism, service, and a positive attitude toward members, guests, and staff.
• Foster a welcoming and enjoyable golf environment that encourages member participation and supports the continued growth of the game of golf at Beaver Brook.
• Perform other duties and responsibilities as directed by the Operations Manager to enhance the overall member and guest experience.

Benefits

• Major medical insurance
• Paid time off