Head Golf Professional

Twice; Village of Youngstown (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401(k) match up to 3%

Health insurance - single coverage

Complimentary meals

PGA Member dues paid

Family privileges

Off from mid-November through mid-Mid

Job summary

Niagara Frontier Golf Club in the United States is seeking a hands-on Head Professional to lead golf operations, teaching programs, and staff supervision for a robust member experience.

The role requires PGA Class A, strong teaching skills, and the ability to manage tournaments, retail, and handicap operations while engaging with members and the Board on holidays, weekends, and league days.

Qualifications

• PGA of America Class A Membership is required.
• Experience leading golf operations at a private club or comparable facility.
• Strong teaching and player-development skills; ability to establish programs for all member segments.
• Recruit, train, and supervise seasonal golf staff.
• Retail and merchandising experience, including inventory control and shop presentation.
• Working knowledge of USGA Rules of Golf, handicap administration, and tournament operations.
• Excellent member-service presence; comfort being highly visible on holidays, weekends, and league days.
• Ability to work cooperatively with the Board, General Manager, Golf Committee, and fellow department heads.

Responsibilities

• Lead golf operations staff and instructors; recruit and supervise seasonal team.
• Schedule staff, track timesheets/payroll, and manage invoices.
• Greet members and guests; promote an exceptional golf experience.
• Coordinate with department heads and board; play with members.
• Enforce club policies, dress code, and pace of play.
• Oversee registration, tee-times, pace of play, and tracking of rounds.
• Manage bag-room, locker assignments, and practice facilities.
• Oversee tournaments, instruction, programming, and demo days.
• Administer handicap system and USGA/PGA relations.

Skills

Teaching & player development

Staff leadership

Member services

Event coordination

Golf operations

Education

PGA of America Class A Membership

Job description

Overview

This is a hands-on Head Professional role at a historic private club. The course and practice facilities support a robust instruction and player-development program. Peak play occurs on holidays, weekends, and league days; the Head Professional is expected to be present on the vast majority of those days and available to play with members across all segments.

Experience Required

• PGA of America Class A Membership is required.
• Demonstrated experience leading golf operations at a private club or comparable facility.
• Strong teaching and player-development skills, with the ability to establish programs for all member segments.
• Proven ability to recruit, train, and supervise a seasonal golf staff.
• Retail and merchandising experience, including inventory control and shop presentation.
• Working knowledge of USGA Rules of Golf, handicap administration, and tournament operations.
• Excellent member-service presence; comfort being highly visible on holidays, weekends, and league days.
• Ability to work cooperatively with the Board, General Manager, Golf Committee, and fellow department heads.

Essential Responsibilities

Leadership, Staff & Service

• Report directly to the Board of Directors and/or their designee.
• Recruit, hire, train, motivate, and supervise golf operations staff, including assistants, teaching professionals, interns, shop staff, bag/range staff, and starters.
• Hold regular staff meetings to review past and upcoming events and continually improve operations.
• Work with the General Manager on weekly golf staff scheduling, timesheets/payroll, and submission of coded invoices to the controller.
• Meet, greet, and welcome all members and guests; promote an exceptional golf experience.
• Maintain a close working relationship with all department heads.
• Make yourself available to play with any and all member segments.
• Ensure perpetual promotion of the game of golf and Niagara Frontier Golf Club.

On-Course Operations & Pace of Play

• Implement and enforce all Club policies and procedures, including but not limited to outside alcohol and any unregistered play off the back nine.
• Enforce the Club's dress code in the shop, on the course, and at all practice areas.
• Oversee all registration and start of play, the tee-time system, and pace of play.
• Log all play with time, member/guest names, and cart usage (ride or pull) or walking.
• Oversee bag-room services, storage, and operations; oversee locker assignments for members.
• Oversee operations of all practice facilities.
• Oversee maintenance and cleanliness of the cart fleet and any rentals.
• Oversee all on-course accessories, hazard markers, out-of-bounds markers, and ground-under-repair painting.
• Oversee the evacuation plan, siren call, and operational readiness of the warning system.
• Provide USGA rulings when applicable.
• Oversee the administration of the handicap system.
• Manage, collect, and record all proximity usage.
• Oversee operation and play of all golf leagues.
• Oversee all collegiate affiliations and play, and all reciprocal affiliations and play.

Tournaments, Instruction & Programming

• Manage and oversee all member tournaments and all outside tournaments.
• Develop and oversee golf instruction and player-development programs for all member segments.
• Coordinate and oversee manufacturer demo days.
• Work with Catering and Events to help sell, book, and run all outside golf events.
• Strive to develop and maintain new sources of golf income through creative programming and events for members and their guests.

Retail, Finance & Administration

• Own and maintain an attractive retail operation of the golf shop and ensure an adequate supply of hard and soft goods for members and guests.
• Responsible for timely and accurate collection and reporting of all related inventories.
• Oversee all golf-related purchasing (scorecards, bag tags, golf handbooks, tournament score sheets, marking paint, range balls, towels, tees, ball markers, divot tools, and similar items).
• Assist in the preparation of budgets, including forecasting and review of all department-related revenues and expenses on a daily, weekly, monthly, quarterly, and annual basis.
• Establish goals and forecasts for tournaments, guest fees, cart fees, handicap fees, range fees (where applicable), and storage fees (where applicable).
• Monitor and analyze member, guest, and tournament round counts.
• Implement systems and controls to safeguard all assets, inventory, and resources of the Club.
• Assist with marketing and promotion of new memberships, new-member play, and prospective-member play.
• Provide timely and accurate information regarding golf events and course conditions to appropriate personnel.
• Assist in publication of all golf-related matters for newsletters, e-blasts, mailings, and informational and promotional materials.
• Compile information from market competition for comparison studies to properly position the Club in the marketplace.
• Serve as main contact for the USGA and PGA, and as main contact for the Golf Committee in concert with the General Manager.

Benefits

• Guaranteed billing - member charges billed to accounts, with Club payment within 30 days of billing
• Merchandise buyout clause covering all logoed apparel
• 401(k) match up to 3%
• Health insurance - single coverage
• Complimentary meals
• PGA Member dues paid
• Family privileges
• Off from mid-November through mid-March