Head Golf Professional

City-of-Palm-Beach-Gardens; Florida; On-site; USD 80,000 - 110,000; Full time

Job summary

City of Palm Beach Gardens is seeking a Head Golf Professional to supervise golf operations and to act as decision-maker in the General Manager's absence. The role includes budget preparation, revenue tracking, scheduling, and coordination of tournaments and special events.

The ideal candidate has PGA/LPGA Class A certification or a related bachelor's degree, plus several years of management and golf-industry experience. Availability for varied hours, including nights and weekends, is required.

Qualifications

• Five years of experience in the management and supervision of staff.
• Three years' experience in the golf industry with knowledge of the management and operation of a golf facility including pro shop, outside services, and tournaments/events operations preferred
• Substantial continuing education in related areas of golf and/or golf management
• Any related combination of education, training and experience

Responsibilities

• Oversees Golf Operations Manager(s) and Pro Shop Manager(s).
• In the absence of the General Manager will oversee the Director of Agronomy, Tournament and Events Coordinator, Communications Specialist, Food and Beverage Manager and Chef and the corresponding staff to their respective departments; making all pertinent decisions of the course, club, facilities and operation.
• Develops and reviews budgets, forecasts, and revenue reports
• Leads tournament and events planning and management
• Assists in marketing efforts for the golf club

Skills

Staff management

Budgeting

Event planning

Reporting

Marketing support

Education

PGA or LPGA Class A certification

Bachelor's degree in Professional Golf Management

Job description

POSITION SUMMARY

This position works under the supervision of the General Manager, providing a safe and enjoyable environment for the public and staff The Head Golf Professional will have the ability to give independent lessons on a limited basis on a separate contract after successful passing of their probationary period, and as determined by the General Manager. This position will act as the decision maker of the facility in the absence of the General Manager.

SUPERVISION RECEIVED

This position is supervised by the General Manager.

SUPERVISION EXERCISED

The Head Golf Professional directly oversees the Golf Operations Manager(s) and Pro Shop Manager(s). In the absence of the General Manager will oversee the Director of Agronomy, Tournament and Events Coordinator, Communications Specialist, Food and Beverage Manager and Chef and the corresponding staff to their respective departments; making all pertinent decisions of the course, club, facilities and operation.

• Follows and implements all procedures and policies as described in the Palm Beach Gardens Golf Course Manual, as well as the Community Services Division procedures and the City's Policies and Procedures
• Must have a working knowledge of the financial, maintenance and safety procedures to provide effective daily operation of the facility
• Works various hours including nights, weekends and special events
• Prepares a variety of reports, under the direction of the General Manager, including but not limited to, conduct and incident reports; tracking of participation numbers; and budget, rounds, and revenue reports
• Assists in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis
• Ensures systems controls are in place to safeguard assists, revenues, and resources
• In keeping with facility goals, utilize yield management techniques to maximize course usage and revenues
• Head Professional will oversee all special projects for the golf operations
• Ensures that project and department milestones and goals are met in accordance with approved budgets
• Manages subordinate staff in the day-to-day operations and performance of their responsibilities
• Responsible for the yearly tournament and event schedule
• Oversees the decision-making for all tournaments, leagues, events, passholder events, and other special events as directed by the General Manager
• Leads the Operations Meeting and makes all pertinent decisions for the golf operations in the absence of the General Manager
• Ensures golf facilities are properly maintained
• Ensures subordinate managers/supervisors are disseminating information to the entire staff and holding appropriate staff meetings when necessary
• Provide assistance with camps, clinics, and other group lessons and activities when necessary
• Oversees all functions of tournament operations with a special emphasis on the Mayor's Veterans Golf Classic and Garden's Cup
• Will act as backup for the General Manager for payroll systems and Eden/Administrative Systems such as PO requisitions and verification of timecards for staff
• Oversees the yearly updating of course and City policies and procedures as well as rules and regulations, and ensures the adherence to changes; posting of such updates; and training of staff on pertinent information
• Acts as course liaison for the WGA, MGA, 9 Holers, and other leagues including attending meetings, setting course and facility expectations, overseeing daily and major tournaments, etc.
• Attend City staff, council, and project meetings as required or in the absence of the General Manager
• Coordinates plans with Food and Beverage Manager for food and beverage needs for all golf related functions
• Ensures all managers and/or supervisors are properly training their respective staff members, correcting issues as they arise in a fair and consistent manner, and holding staff accountable for the adherence to policies, procedures, rules, regulations, and standard operating procedures as set forth by the City, Administration, General Manager, and Head Golf Professional
• Works with volunteers, contractors, and staff to resolve any issues that may arise
• Assists in all marketing efforts for the golf club
• Performs any other related duties as required or assigned

PERIPHERAL DUTIES

• At times, will answer telephones, book tee times, check in customers, file documents, create flyers, send emails, maintain office supplies, and support staff members in project work

• Five years of experience in the management and supervision of staff
• Three years' experience in the golf industry with knowledge of the management and operation of a golf facility including pro shop, outside services, and tournaments/events operations preferred
• PGA or LPGA member (Class A) certification and/or bachelor's degree from an accredited college or university in a related area or field (e.g. Professional Golf Management)
• Substantial continuing education in related areas of golf and/or golf management
• Any related combination of education, training and experience