Head Golf Professional

Copperleaf Golf Club; Florida; Vor Ort; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

Copperleaf Golf Club is seeking a Head Golf Professional to lead the golf shop and daily golf operations under the Director of Golf. You will oversee shop staff, run the event program, provide lessons, and ensure exceptional member and guest relations.

The role requires PGA Class A Membership, at least 3 years of experience, and a track record of outstanding customer service. You will collaborate across departments and represent the club in meetings and events.

Qualifikationen

• PGA Class A Membership is required.
• Minimum of 3 years of experience in golf operations or similar role.
• Proven record of excellent customer service and communication skills.

Aufgaben

• Oversees all facets of golf operations.
• Supervises inside and outside golf shop staff and directs golf shop operations.
• Assists the Director of Golf Operations with staff training on sales, policies, and customer relations.
• Manages golf operations in the director's absence and participates in meetings on the director's behalf.
• Coordinates with other departments on daily decisions affecting golf play and tournament operations.
• Promotes, schedules, and delivers lessons and instruction to members and guests.
• Maintains daily contact with members and guests and supports staff in service delivery.
• Keeps accurate handicap and Chelsea membership records and assists with tee times and handicap systems.

Kenntnisse

Customer service

Communication

Leadership

Jobbeschreibung

Overview

The Head Golf Professional at Copperleaf Golf Club works under the supervision of the Director of Golf and collaborates closely with them to support the club\'s golf operations. This role oversees the golf shop staff and the daily operations of the golf shop, and runs the club\'s event program. The Head Golf Professional works with other golf operations staff and has daily contact with the members and guests of Copperleaf Golf Club. The position regularly requires discretion and independent judgment.

Experience Required

• Position requires PGA Class A Membership


• Minimum of 3 years of experience required


• Proven record of good customer service and communication skills

Essential Responsibilities

Golf Operations and Supervision

• Oversees all facets of golf operations.


• Supervises the inside golf shop assistants and assistant professionals, and directs golf shop staff as assigned.


• Supervises the outside golf staff in assisting members and guests as needed.


• Assists the Director of Golf Operations with training new and seasonal golf staff on sales and merchandise, club policies and procedures, and member and customer relations.


• Manages the total golf operation in a professional and efficient manner in the absence of the Director of Golf Operations, and attends meetings and functions on the Director\'s behalf.


• Coordinates with other departments on daily decisions affecting golf play and tournament operations.

Instruction and Member Relations

• Promotes, schedules, and gives lessons and instruction.


• Promotes players\' games, the golf course, and fellow staff members.


• Plays golf with a wide variety of members as often as possible.


• Provides a superior level of customer service, and is visible and available to the membership.


• Greets golfers in an enthusiastic and courteous manner, emphasizing overall satisfaction of members and guests, and shares information on club policies, events, and rules of play.


• Maintains daily contact with the members and guests of Copperleaf Golf Club and works closely with other golf operations staff.

Technical and Administrative

• Maintains accurate records for the handicap service.


• Maintains accurate records for Chelsea and the memberships associated with that service.


• Assists with the tee time and handicap computer systems, and offers working knowledge of USGA and local rules, equipment design and characteristics, club fitting, repairs, and alterations.

Qualifications and Expectations

• Demonstrates a good understanding of the Copperleaf golf operation philosophy and how it applies to the inside golf operation.


• Brings a \"can-do\" attitude to working with members and co-workers.


• Complies with and promotes all club policies and procedures, including the Drug-Free Workplace policy.


• Regular attendance is required.