Head Golf Professional

Miami Neuroscience Institute Baptist Health South Florida; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

Copperleaf Golf Club is seeking a Head Golf Professional to lead the golf shop operations, staff, and events program under the Director of Golf. Daily duties include assisting with training, managing staff, and coordinating with other departments to ensure smooth tournament operations.

The role emphasizes instruction, guest relations, and maintaining strong member experiences, with regular interaction with members and guests of the club.

Qualifications

• Position requires PGA Class A Membership.
• Minimum of 3 years of golf operations and leadership experience.
• Proven record of excellent customer service and communication skills.

Responsibilities

• Oversees all facets of golf operations.
• Supervises inside golf shop staff and assistants.
• Directs golf shop staff as assigned.
• Supervises outside staff assisting members and guests.
• Assists with training new and seasonal staff in sales and member relations.
• Coordinates daily decisions affecting play and tournament operations with other departments.
• Promotes, schedules, and provides lessons and instruction.
• Promotes players' games and the course to members and staff.
• Plays golf with a wide variety of members.
• Provides superior customer service and is visible to the membership.
• Greets golfers enthusiastically and shares club policies and events.
• Maintains daily contact with members and guests.
• Maintains handicap service records.
• Maintains Chelsea and related memberships records.
• Supports tee time and handicap computer systems; knowledge of USGA rules, equipment, and club fitting.
• Understands Copperleaf golf operation philosophy.
• Brings a can-do attitude when working with members and staff.
• Complies with club policies, including Drug-Free Workplace.
• Regular attendance is required.

Skills

PGA Class A Membership

Customer service

Communication skills

Job description

Overview

The Head Golf Professional at Copperleaf Golf Club works under the supervision of the Director of Golf and collaborates closely with them to support the club\'s golf operations. This role oversees the golf shop staff and the daily operations of the golf shop, and runs the club\'s event program. The Head Golf Professional works with other golf operations staff and has daily contact with the members and guests of Copperleaf Golf Club. The position regularly requires discretion and independent judgment.

Experience Required

• Position requires PGA Class A Membership


• Minimum of 3 years of experience required


• Proven record of good customer service and communication skills

Essential Responsibilities

Golf Operations and Supervision

• Oversees all facets of golf operations.


• Supervises the inside golf shop assistants and assistant professionals, and directs golf shop staff as assigned.


• Supervises the outside golf staff in assisting members and guests as needed.


• Assists the Director of Golf Operations with training new and seasonal golf staff on sales and merchandise, club policies and procedures, and member and customer relations.


• Manages the total golf operation in a professional and efficient manner in the absence of the Director of Golf Operations, and attends meetings and functions on the Director\'s behalf.


• Coordinates with other departments on daily decisions affecting golf play and tournament operations.

Instruction and Member Relations

• Promotes, schedules, and gives lessons and instruction.


• Promotes players\' games, the golf course, and fellow staff members.


• Plays golf with a wide variety of members as often as possible.


• Provides a superior level of customer service, and is visible and available to the membership.


• Greets golfers in an enthusiastic and courteous manner, emphasizing overall satisfaction of members and guests, and shares information on club policies, events, and rules of play.


• Maintains daily contact with the members and guests of Copperleaf Golf Club and works closely with other golf operations staff.

Technical and Administrative

• Maintains accurate records for the handicap service.


• Maintains accurate records for Chelsea and the memberships associated with that service.


• Assists with the tee time and handicap computer systems, and offers working knowledge of USGA and local rules, equipment design and characteristics, club fitting, repairs, and alterations.

Qualifications and Expectations

• Demonstrates a good understanding of the Copperleaf golf operation philosophy and how it applies to the inside golf operation.


• Brings a \"can-do\" attitude to working with members and co-workers.


• Complies with and promotes all club policies and procedures, including the Drug-Free Workplace policy.


• Regular attendance is required.