Head Golf Pro: Operations & Member Experience Leader

Copperleaf Golf Club; Florida; On-site; USD 70,000 - 110,000; Full time

Job summary

Copperleaf Golf Club is seeking a Head Golf Professional to lead the golf shop and daily golf operations under the Director of Golf. You will oversee shop staff, run the event program, provide lessons, and ensure exceptional member and guest relations.

The role requires PGA Class A Membership, at least 3 years of experience, and a track record of outstanding customer service. You will collaborate across departments and represent the club in meetings and events.

Qualifications

• PGA Class A Membership is required.
• Minimum of 3 years of experience in golf operations or similar role.
• Proven record of excellent customer service and communication skills.

Responsibilities

• Oversees all facets of golf operations.
• Supervises inside and outside golf shop staff and directs golf shop operations.
• Assists the Director of Golf Operations with staff training on sales, policies, and customer relations.
• Manages golf operations in the director's absence and participates in meetings on the director's behalf.
• Coordinates with other departments on daily decisions affecting golf play and tournament operations.
• Promotes, schedules, and delivers lessons and instruction to members and guests.
• Maintains daily contact with members and guests and supports staff in service delivery.
• Keeps accurate handicap and Chelsea membership records and assists with tee times and handicap systems.

Skills

Customer service

Communication

Leadership

Job description

Copperleaf Golf Club is seeking a Head Golf Professional to lead the golf shop and daily golf operations under the Director of Golf. You will oversee shop staff, run the event program, provide lessons, and ensure exceptional member and guest relations.

The role requires PGA Class A Membership, at least 3 years of experience, and a track record of outstanding customer service. You will collaborate across departments and represent the club in meetings and events.