Head Coach: Store Leader Driving Quality & Growth

sweetgreen; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Bonus potential

Medical/dental/vision

Paid vacation

401(k)

Paid family leave

Greens and swag

Impactful work

Collaborative team

Career development

Job summary

Sweetgreen is seeking a Head Coach (General Manager) to lead store operations, coach talent, and drive guest experiences using data-driven insights to build healthier communities through real food. You will balance people, operations, and business performance while maintaining food safety and high standards of quality.

The role emphasizes hiring and developing strong teams, managing budgets and labor, and using technology to optimize daily operations and profitability.

Qualifications

• 3+ years in food service, with at least 2 years in hands-on management.
• Experience hiring, developing, training, and motivating team members.
• Skilled in planning, managing, and forecasting financials, labor, and inventory.
• Hands-on experience managing and optimizing processes in a fast-paced environment.
• Proven ability to lead and mentor teams collaboratively.

Responsibilities

• Lead the full employee lifecycle while fostering trust, transparency, and inclusion.
• Maintain high standards for food safety, cleanliness, and equipment maintenance.
• Deliver clean, hospitable, and brand-aligned experiences using data-informed decisions.
• Drive sales and profit by analyzing reports and creating effective schedules.
• Operate and support all systems, troubleshoot issues, and prioritize daily operations.
• Perform all essential functions outlined in Head Coach Career Path across prior roles.

Skills

Team leadership

Coaching

Data-driven mindset

Operations

Food safety

Guest experience

Financial acumen

Budgeting

P&L management

Technology

Hiring & development

Job description

Sweetgreen is seeking a Head Coach (General Manager) to lead store operations, coach talent, and drive guest experiences using data-driven insights to build healthier communities through real food. You will balance people, operations, and business performance while maintaining food safety and high standards of quality.

The role emphasizes hiring and developing strong teams, managing budgets and labor, and using technology to optimize daily operations and profitability.