Head Coach & Store Leader - Build Healthier Communities

sweetgreen; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Base salary + bonus potential

Medical, dental, vision

Paid vacation

401(k)

Paid family leave

Sweetgreen swag

Career development

Job summary

Sweetgreen in New York is seeking a Head Coach (General Manager) to lead the store, build a strong team, and drive operational excellence through data-driven decisions, delivering guest experiences aligned with our real food values.

You will balance people, operations, and business performance, coach talent, ensure food safety and cleanliness, optimize schedules and costs, and coach through a defined career path.

Qualifications

• 3+ years in food service, with at least 2 years in hands‑on management.
• Experience hiring, developing, training, and motivating team members.
• Skilled in planning, managing, and forecasting financials, labor, and inventory.
• Hands‑on experience managing and optimizing processes in a fast‑paced environment.
• Proven ability to lead and mentor teams collaboratively.

Responsibilities

• Lead the full employee lifecycle with a culture of trust, transparency, and inclusion.
• Maintain high standards for food safety, cleanliness, and equipment maintenance.
• Deliver clean, hospitable, and brand-aligned guest experiences; act on guest metrics.
• Drive sales and profit by analyzing reports, managing costs, and creating effective schedules.
• Operate and support all systems, troubleshoot issues, and prioritize daily operations.
• Execute Head Coach Career Path Duties across related roles.

Skills

Team leadership

Food safety knowledge

Data-driven decisions

Financial acumen

Hiring & coaching

Adaptability

Tech-savvy

Job description

Sweetgreen in New York is seeking a Head Coach (General Manager) to lead the store, build a strong team, and drive operational excellence through data-driven decisions, delivering guest experiences aligned with our real food values.

You will balance people, operations, and business performance, coach talent, ensure food safety and cleanliness, optimize schedules and costs, and coach through a defined career path.