Head Coach, Restaurant Ops — Lead Real-Food, Data Team

sweetgreen; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary + 20% bonus

Medical, dental, + vision plans

Paid vacation + wellness time

401(k) program

Paid family leave

Complimentary greens and Sweetgreen sw

Opportunities to impact your team, and

A collaborative team that lives our核心"

Clear career path for personal and

Job summary

Sweetgreen is seeking a Head Coach (General Manager) in New York to lead store operations, mentor staff, and drive guest experiences using data-driven insights. You will balance people, operations, and business performance while upholding food safety and quality standards.

The role emphasizes hiring and developing teams, managing budgets, and leveraging technology to optimize profitability in a fast-paced environment.

Qualifications

• 3+ years in food service, with at least 2 years in hands-on management.
• Experience hiring, developing, training, and motivating team members.
• Skilled in planning, managing, and forecasting financials, labor, and inventory.
• Hands-on experience managing and optimizing processes in a fast‑paced environment.
• Meet all physical requirements of all roles within the Head Coach career path.

Responsibilities

• Lead the team by balancing people, operations, and business performance.
• Build an inclusive culture while coaching talent and using technology to optimize operations.
• Maintain high standards of food quality, safety, and cleanliness.

Skills

Leadership

Team development

Data-driven

Financial acumen

Hospitality

Problem solving

Adaptability

Operational excellence

Mentoring

Tools

Tech tools

Job description

Sweetgreen is seeking a Head Coach (General Manager) in New York to lead store operations, mentor staff, and drive guest experiences using data-driven insights. You will balance people, operations, and business performance while upholding food safety and quality standards.

The role emphasizes hiring and developing teams, managing budgets, and leveraging technology to optimize profitability in a fast-paced environment.