Head Coach

Paycom - ATS; New York (NY); On-site; USD 58,000 - 108,000; Full time

Benefits offered by this job

All-Access Membership to Chelsea Piers

Team-oriented culture

Growth pathways

Purpose-driven work

Job summary

Chelsea Piers Fitness in New York, NY, is seeking staff who are passionate about fitness and customer service to support membership growth. The role requires strong communication, analytics, and team collaboration in a fast-paced environment.

The candidate should be able to work nights, weekends, and holidays as needed; Microsoft Office skills are essential for daily tasks and member insights.

Qualifications

• Ability to analyze key business metrics that impact membership growth.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office including Word and Excel.
• Passion for fitness with a team-first mentality.
• Ability to work nights, weekends and holidays as needed.

Skills

Metrics analysis

Customer service

Communication

Organizational skills

Team mentality

Night/weekend/holiday availability

Leadership

Tools

Microsoft Word

Microsoft Excel

Job description

Job Details: Job Location: Chelsea Piers Fitness - Hudson Square - New York, NY, Salary Range: $41.80 - $78.50Hourly

About Chelsea Piers:

Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community.

The Opportunity:

At Chelsea Piers Fitness, we're more than a gym - we're a destination for connection, transformation, and community. If you're passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.

Why You'll Love Working Here:

• Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
• Team-Oriented Culture - we win together and support each other every day.
• Pathways for Growth - from hospitality to management, operations, personal training, and beyond.
• Purpose-Driven Work - every day is a chance to help someone feel seen, supported, and successful.

Qualifications: Qualifications:

• Analysis and understanding of key business metrics that directly impact membership growth
• Self-motivated/entrepreneurial spirit with an outgoing, diligent and affable disposition
• Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail
• Proficiency in Microsoft Office including Word and Excel
• Passion for fitness with a team-first mentality
• Ability to work on nights, weekends and holidays as needed
• High-energy, passionate, articulate and personable
• Leadership skills and team management experience
• Ability to clearly articulate ideas and perspective through constant communication