Head Cashier & Customer Experience Leader

Lowe's Home Centers, LLC

United States

Hybrid

USD 23,000 - 24,000

Full time

7 days ago
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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
401(k) plan
Paid time off
Employee discounts

Job summary

Lowe's Home Centers, LLC in the United States is hiring a cashier associate to provide friendly, accurate service while processing transactions and assisting customers with product selection and loading.

The role emphasizes adherence to Lowe's customer service policies, teamwork with the Front End team, and maintaining store safety and inventory accuracy. Benefits include health coverage, paid time off, and a 401(k) plan.

Qualifications

  • High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable.
  • Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Less than 1 Year Experience using common retail technology, such as smart phones and tablets.
  • 1 Year Retail experience as a cashier
  • Ability to obtain sales related licensure or registration as may be required by law.

Responsibilities

  • Provides SMART customer service at all times through Lowe's customer service policies, procedures and programs.
  • Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
  • Listens to and responds to customer and employee questions by guiding them to areas of the store and walking through projects when necessary.
  • Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities (CSA Front End Team).
  • Uses a cash register to process sales transactions, returns, and refunds according to company guidelines.
  • Removes security tags, verifies product information, and bags merchandise for customers.

Skills

Customer service
Cashier experience
Communication
Teamwork

Education

High school diploma or GED

Tools

Retail technology

Job description

Lowe's Home Centers, LLC in the United States is hiring a cashier associate to provide friendly, accurate service while processing transactions and assisting customers with product selection and loading.

The role emphasizes adherence to Lowe's customer service policies, teamwork with the Front End team, and maintaining store safety and inventory accuracy. Benefits include health coverage, paid time off, and a 401(k) plan.

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