Head Cashier & Customer Experience Leader

Lowe's Companies, Inc.; Kentucky; On-site; USD 28,000 - 36,000; Full time

Job summary

Lowe’s Companies, Inc. is seeking an associate to deliver excellent customer service and support shoppers in locating and loading merchandise. The role involves assisting with projects, explaining product features, and handling sales transactions using the store’s POS system.

Candidates should have a high school diploma or GED and at least 1 year of cashier/retail experience. The position emphasizes safety, teamwork, and adherence to Lowe’s policies, with opportunities to develop customer

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.

Responsibilities

• Provides SMART customer service at all times through Lowe’s policies and programs.
• Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Responds to customer and employee questions and guides them through projects in the store.
• Communicates stock, special order merchandise, warranty information, and Lowe’s programs to customers.
• Trains and coaches associates in departmental duties and sales opportunities.
• Processes sales transactions, returns, and refunds using the cash register per guidelines.

Skills

Customer service

Cashier experience

Retail tech familiarity

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Lowe’s Companies, Inc. is seeking an associate to deliver excellent customer service and support shoppers in locating and loading merchandise. The role involves assisting with projects, explaining product features, and handling sales transactions using the store’s POS system.

Candidates should have a high school diploma or GED and at least 1 year of cashier/retail experience. The position emphasizes safety, teamwork, and adherence to Lowe’s policies, with opportunities to develop customer