Head Cashier & Customer Experience Leader

Lowe's Companies, Inc.; Lynnwood (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k)

Employee Discount

Job summary

Lowe’s Companies, Inc. in Lynnwood, WA seeks a customer-focused Retail Associate to deliver SMART service, help customers locate and load merchandise, demonstrate products, and answer questions about stock, warranties, and pricing.

You will work with store teams, operate the cash register, process transactions, and contribute to safety and a clean, organized store. Previous cashier experience and a willingness to learn are required; training and benefits are provided.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service at all times through Lowe’s policies and programs
• Seeks out customers to understand needs and assists in locating and loading merchandise
• Responds knowledgeably to questions and walks customers through projects when necessary
• Communicates stock, special orders, features, and warranty information
• Coaches and trains associates in departmental duties and sales opportunities
• Uses a cash register to process sales transactions, returns, and refunds
• Monitors cash in drawer and cash recycler levels
• Inspects returned merchandise for damages
• Enters and processes customer orders and loading tickets
• Looks up product information and price matches
• Records store-use items and performs daily reconciliation

Skills

Customer service

Cashier

Retail sales

Communication

Coaching

Education

High school diploma or GED

Tools

Cash register

POS system

Job description

Lowe’s Companies, Inc. in Lynnwood, WA seeks a customer-focused Retail Associate to deliver SMART service, help customers locate and load merchandise, demonstrate products, and answer questions about stock, warranties, and pricing.

You will work with store teams, operate the cash register, process transactions, and contribute to safety and a clean, organized store. Previous cashier experience and a willingness to learn are required; training and benefits are provided.