Head Cashier & Customer Experience Lead

The Home Depot; Prosper (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Prosper, TX is seeking a Head Cashier who will play a key role in delivering fast, friendly, and accurate service at the register. You will lead cashiers, assist in self-checkout, and help customers with product knowledge.

Responsibilities include processing transactions, training new cashiers, and escalating issues as needed. This role emphasizes teamwork, safety, and policy adherence.

Qualifications

• 1+ years of cashier experience preferred for Head Cashier.
• Strong customer service skills and product knowledge.
• Ability to train and coach Front End Associates.

Responsibilities

• Process checkout and returns accurately and efficiently.
• Monitor and maintain Self-Checkout area and assist customers.
• Provide first-level escalation for customer issues and assist in supervision and training of staff.

Skills

Cashier experience

Customer service

Mentoring

Tools

POS system

Job description

The Home Depot in Prosper, TX is seeking a Head Cashier who will play a key role in delivering fast, friendly, and accurate service at the register. You will lead cashiers, assist in self-checkout, and help customers with product knowledge.

Responsibilities include processing transactions, training new cashiers, and escalating issues as needed. This role emphasizes teamwork, safety, and policy adherence.