Head Cashier & Customer Experience Lead

The Home Depot; Lebanon (Lebanon County); On-site; USD 25,000 - 32,000; Full time

Job summary

The Home Depot in Lebanon, PA is seeking a Head Cashier to lead the front-end team and ensure fast, friendly, and safe service. You will oversee checkout operations, returns, and Self-Checkout areas while coaching other cashiers and maintaining policy compliance.

Responsibilities include assisting in price checks, approving transactions, and minimizing shrink. The ideal candidate has 1+ years of cashier experience and strong customer service skills.

Qualifications

• 1+ years of cashier experience preferred.
• Experience handling POS transactions with accuracy.
• Ability to coach and train others.

Responsibilities

• Process Checkout and returns with speed and accuracy.
• Monitor and maintain the Self-Checkout area.
• Provide product and project knowledge to customers to identify selling opportunities.
• Escalate customer issues when needed and follow up.

Skills

Cashier experience

Tools

POS system

Job description

The Home Depot in Lebanon, PA is seeking a Head Cashier to lead the front-end team and ensure fast, friendly, and safe service. You will oversee checkout operations, returns, and Self-Checkout areas while coaching other cashiers and maintaining policy compliance.

Responsibilities include assisting in price checks, approving transactions, and minimizing shrink. The ideal candidate has 1+ years of cashier experience and strong customer service skills.