Lead Cashier & Customer Service Coach

Home Depot; Cincinnati (OH); On-site; USD 27,000 - 36,000; Full time

Job summary

The Home Depot is seeking a Head Cashier to lead front-end operations and deliver fast, friendly, and accurate service. This role includes processing Checkout and Returns, overseeing Self-Checkout, and coaching new cashiers to uphold store policies and customer satisfaction.

Ideal candidates have 1+ years of cashier experience and are capable of supervising cashiers, expediting price checks, and supporting various register areas. A strong focus on customer service is essential for success.

Qualifications

• Minimum 1+ years of cashier experience.
• Provide fast, friendly, accurate service to customers.
• Support in supervision and training of new cashiers.

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor and maintain the Self-Checkout area to ensure smooth operation.
• Provide product information and identify selling opportunities for customers.
• Follow policies to minimize shrink and ensure loss prevention.
• Escalate issues when needed and assist in coaching fellow associates.

Skills

Customer service

Cashier experience

Tools

POS systems

Job description

The Home Depot is seeking a Head Cashier to lead front-end operations and deliver fast, friendly, and accurate service. This role includes processing Checkout and Returns, overseeing Self-Checkout, and coaching new cashiers to uphold store policies and customer satisfaction.

Ideal candidates have 1+ years of cashier experience and are capable of supervising cashiers, expediting price checks, and supporting various register areas. A strong focus on customer service is essential for success.