Head Cashier & Customer Experience Lead

Lowe's Companies, Inc.; Cumming (GA); On-site; USD 30,000 - 48,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a front end associate to deliver exceptional customer service, assist with locating merchandise, and process sales transactions at the register. The role supports store operations and ensures accurate loading of items for customers.

The position requires basic computer skills, at least one year of cashier experience, and a commitment to safety and teamwork. Applicants should be capable of maintaining high service standards in a fast-paced retail setting.

Qualifications

• High school diploma or GED required.
• <1 year experience with computers and common retail tech.
• 1 year of retail cashier experience.
• Ability to obtain sales-related licensure/registration as required.

Responsibilities

• Provide SMART customer service following Lowe's policies and programs.
• Assist customers in locating, demonstrating, and loading merchandise.
• Answer customer/employee questions promptly and knowledgeably.
• Communicate stock, warranty, and feature info for Lowe's programs.
• Operate cash register and process transactions per guidelines.
• Verify price matches and keep store use lists updated.
• Conduct cash counting and daily reconciliation duties.
• Maintain store safety, cleanliness, and secure work environment.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High school diploma or GED

Tools

Cash register

POS system

CCTV system

Stock scanner

Job description

Lowe's Companies, Inc. is seeking a front end associate to deliver exceptional customer service, assist with locating merchandise, and process sales transactions at the register. The role supports store operations and ensures accurate loading of items for customers.

The position requires basic computer skills, at least one year of cashier experience, and a commitment to safety and teamwork. Applicants should be capable of maintaining high service standards in a fast-paced retail setting.