Head Barista

Hutchandwaldo; New York (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Hutch and Waldo in New York City is seeking a dynamic head barista with experience in high-volume, fast-paced cafes. You will lead front-of-house operations, ensure coffee quality, and mentor the team to deliver exceptional guest experiences. We value hospitality, flexible schedules, and career development.

You will join a culture that prizes fresh coffee, community connection, and continuous improvement. Reporting to the general manager, you will uphold standards, train staff, and drive

Qualifications

• Minimum of 2+ years of hospitality experience.
• Experience in a similar venue with multiple offerings.
• Fun and energetic personality.
• Passion for coffee and a dynamic beverage program.
• Focus on bringing a team together for a common purpose.
• Thirst for problem solving and going above and beyond.
• Knowledge to develop staff around product, service skills and guest relationships.
• Understands cafe culture and wants to add to the conversation.

Responsibilities

• Lead from the front and deliver an exceptional guest experience through product and service.
• Aware of coffee and milk quality before open and inform management of changes and additions.
• Upskill teams and inspire new members to learn and grow.
• Take ownership of the machine and ensure readiness for DOH inspections.
• Engage with guests and mentor the FOH team to drive results.
• Know when to ask for help and shift gears as needed.
• Find new ways to improve systems and develop a welcoming workplace.

Skills

Hospitality experience

Coffee program

Team leadership

Staff development

Problem solving

Guest relations

Communication

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Flexible schedule

Hutch and Waldo are after a dynamic head barista who has experience in high-volume, face-paced environments. This role will suit a knowledgeable hospitality professional, who has a passion for coffee and cafe culture.

The key focus of Hutch and Waldo’s success is our people; we build and develop strong teams to deliver excellence, ensuring continued growth and success. We invest in our people and draw on their talents, passion, and imagination to define new experiences and create a culture of opportunity and success.

We endeavor to represent the fresh food community’s values and ethos through our menu and our hospitality style, and every day we do our best to bring a little piece of that feeling into our restaurants to share what makes them so special. Founded in 2016, Hutch and Waldo take inspiration from our roots in Sydney, Australia. We are passionate and proud of our community and support businesses we believe in. We support our community, and local producers and take pride in preparing food fresh and simple.

Our focus is ensuring the guest experience is second to none and we are supplying the best product to our customers in a fun and non-attitude environment. We love our locals and regulars, so it is important that you let your personality shine & connect authentically with the community. We are looking for someone committed to embedding themselves in the team while taking joy in imparting their skill set and knowledge for the betterment of those around them. Reporting directly to the general manager of the site, you will help push the cafe to a new level of efficient service while delivering an excellent product by not cutting any corners.

Our venues literally pump - so to be part of the team you will need to be experienced in high volume and not be afraid to challenge yourself on a daily basis. We don’t compromise when it comes to memorable service, outstanding quality, and products.

Responsibilities:

• Leading from the front and consistently delivering an exceptional experience to our guests through product and service.
• Aware of the coffee and milk quality before open and informing managment of any changes and additions.
• Upskilling teams around you and inspiring new members to learn and grow
• Taking ownership of the machine and being aware of what is required for a doh inspection.
• Engage with as many guests as possible and use eye contact when appropriate maintaining training programs, and mentoring the FOH team to drive results.
• Being aware on when to ask for help and know how to shift gears when needed.
• Find new ways to improve systems and develop a welcoming workplace.

Qualifications:

• We are looking for experienced candidates to have:
• Minimum of 2+ years of hospitality experience.
• Experience working in a similar venue with multiple offerings will be highly valued.
• Fun & energetic personality.
• Has a passion for coffee and a dynamic beverage program.
• Focus on bringing a team together for a common purpose.
• A thirst for problem solving and thrives on going over and above.
• Knowledge and skills to develop staff around the product, service skills, team culture and guest relationships.
• Understands what cafe culture is and wants to add to the conversation.