HDR Programs & Student Experience Coordinator

Centre for Deliberative Democracy; Michigan; On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Flexible working arrangements

Family-friendly policies

On campus Gym, Medical services, Cafes

Professional Development offerings

Employee Assistance Program

Job summary

The HDR Coordinator role at the University of Canberra supports HDR students and supervisors across DTS/FAD, delivering programs that enhance the HDR experience and research culture.

Working with the Director, Graduate Research and reporting to the Senior Research Coordinator, you will develop expertise in graduate research administration, stakeholder engagement, and higher education operations within a busy research environment.

Qualifications

• Experience in administration, customer service or stakeholder engagement.
• Excellent organisational and time management skills.
• Ability to remain calm, professional and solution-focused in high-pressure environments.
• Proven ability to handle challenging stakeholder interactions with empathy.
• Strong record-keeping and data management capabilities.

Responsibilities

• Build effective working relationships with HDR students, supervisors and staff.
• Serve as the primary contact for Faculty HDR students and respond to enquiries.
• Support HDR candidature processes to ensure timely, accurate support.
• Assist with Faculty scholarship processes.
• Develop and distribute communications to HDR stakeholders via Canvas, websites, newsletters and social media.
• Monitor and manage the Faculty HDR email inbox and escalate matters.
• Organise HDR events including seminars, workshops and conferences.
• Administer HDR initiatives including mentoring programs and travel support.

Skills

Administration

Stakeholder engagement

Organization

Time management

Problem-solving

Tools

Canvas LMS

Websites

Newsletters

Social media

Job description

The HDR Coordinator role at the University of Canberra supports HDR students and supervisors across DTS/FAD, delivering programs that enhance the HDR experience and research culture.

Working with the Director, Graduate Research and reporting to the Senior Research Coordinator, you will develop expertise in graduate research administration, stakeholder engagement, and higher education operations within a busy research environment.