HCV Quality Control & Training Specialist

Metropolitan Government of Nashville and Davidson County; Nashville (TN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Full-time civil service

Vacation days

Sick leave

Paid holidays

Job summary

METROPOLITAN DEVELOPMENT AND HOUSING AGENCY is seeking a Housing Choice Vouchers Quality Control/Training Analyst in Nashville, TN. The role focuses on monitoring program transactions for accuracy, translating findings into practical staff training, and strengthening compliance and data integrity across the Rental Assistance Department.

The position requires 5–7 years in quality control or compliance, with experience in training staff and using HUD regulations to drive improvements.

Qualifications

• Bachelor's degree in business administration, public administration, social services, or related field, plus 5-7 years in quality control, auditing, or compliance.

Responsibilities

• Perform ongoing quality control reviews to ensure program compliance and document findings.
• Develop and deliver staff training and onboarding for housing programs.
• Maintain HUD systems (PIC, EIV) and prepare SEMAP data and related reports.

Skills

Quality control

Training delivery

Analytical thinking

Policy interpretation

Staff coaching

Education

Bachelor's degree in business administration/public administration/related field

Master's degree in public administration or related field

HUD/quality assurance certification (preferred)

Tools

Yardi

MS Office

Job description

METROPOLITAN DEVELOPMENT AND HOUSING AGENCY is seeking a Housing Choice Vouchers Quality Control/Training Analyst in Nashville, TN. The role focuses on monitoring program transactions for accuracy, translating findings into practical staff training, and strengthening compliance and data integrity across the Rental Assistance Department.

The position requires 5–7 years in quality control or compliance, with experience in training staff and using HUD regulations to drive improvements.