HCM Payroll Implementation Analyst I

Insperity; Texas; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible work options

Paid time off

Health, dental & vision benefits

Paid volunteer hours

Job summary

Insperity in the United States is seeking an experienced product implementation and support specialist for the iSolved HRMS platform. You will guide client discussions, train users and document system configurations from discovery through go‑live.

You will coordinate with our internal project team, advise on best practices, configure workflows, and maintain strong customer service to ensure satisfaction and retention.

Qualifications

• Three years of experience in systems integration or enterprise-class HRMS implementation.
• Ability to interpret tax rules on state, federal and local levels for software configuration.
• Strong interpersonal and written communication skills for client-facing meetings.
• Cross-departmental systems integration knowledge including time & attendance and benefits.
• Proven track record delivering quality, on-time business solutions.

Responsibilities

• Coordinate with internal project management to meet deadlines.
• Consult with key decision makers on HR, payroll, benefits, and time setup.
• Advise on implementation strategies and best practices.
• Document functional specifications and configure the software accordingly.
• Provide client admin training on the iSolved platform.
• Facilitate client status update calls to identify issues and escalations.
• Maintain high customer service standards to ensure satisfaction and retention.
• Build relationships within the customer organization to integrate deliverables.

Skills

Interpersonal communication

Written communication

Organizational skills

Time management

Customer-facing communication

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

iSolved platform

Job description

Insperity in the United States is seeking an experienced product implementation and support specialist for the iSolved HRMS platform. You will guide client discussions, train users and document system configurations from discovery through go‑live.

You will coordinate with our internal project team, advise on best practices, configure workflows, and maintain strong customer service to ensure satisfaction and retention.