HCM Payroll Specialist - Growth-Oriented

76 Insperity Payroll Services, L.L.C.; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Top-tier medical benefits

Dental benefits

Vision benefits

Paid volunteer hours

Job summary

Insperity provides the most comprehensive suite of scalable HR solutions with a strong emphasis on payroll services and compliance. The company highlights flexibility, career growth, and well-being in its culture, describing an environment where experienced payroll professionals can contribute to customer success and SOC-1 compliance.

The role requires a high school diploma, a related bachelor’s degree preferred, and 3–5 years in a high-growth payroll service bureau setting.

Qualifications

• Requires 3–5 years of experience in a high growth payroll service bureau operation on-boarding and supporting customers and designing process and procedures.
• Customer service experience in a team environment.
• Effective written and verbal communication skills.
• Proficient in design and delivery of concise and clear presentations to a broad audience.

Responsibilities

• Adheres to existing customer centric processes and procedures that drive delivery of premium service.
• Responds timely to customer requests.
• Collects new customer data timely, reconciles wage detail and processes initial payrolls timely where required.
• Communicates feedback on payroll system improvements to Manager.
• Supports processes and procedures to ensure integrity and accountability for SOC-1 compliance.
• Adheres to processes and procedures that are scalable to support rapid growth with high quality.
• Manages assigned customer base daily to ensure services delivered positively impact customers.
• Serves as back up to all other team members for customer inquiries/issues and payroll support.
• Assists Tax department on an as needed basis to ensure timely resolution and filing of tax returns during peak periods.

Skills

Customer service

Communication skills

Problem solving

Education

High School Diploma

Bachelor’s Degree in Accounting or related field

Tools

Microsoft Office

Job description

Insperity provides the most comprehensive suite of scalable HR solutions with a strong emphasis on payroll services and compliance. The company highlights flexibility, career growth, and well-being in its culture, describing an environment where experienced payroll professionals can contribute to customer success and SOC-1 compliance.

The role requires a high school diploma, a related bachelor’s degree preferred, and 3–5 years in a high-growth payroll service bureau setting.