HCM Implementation Specialist — Client Onboarding & Support

The Ahola Corporation; Brecksville (OH); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Monthly Employee Engagement Events

Company-Paid Employee Store

Fitness Reimbursement

Job summary

The Ahola Corporation is seeking an Implementation Specialist to partner with Sales, Training and Operations to ensure high-quality implementations. You will load employee data, verify balances, and provide ongoing client support while maintaining timelines.

Ideal candidates have an associates degree or 5 years of related experience, strong Excel and CRM skills, and excellent communication. A collaborative, customer-focused environment with growth opportunities awaits.

Qualifications

• Associates Degree is required or 5 years of related experience.
• Strong technical aptitude with Excel and CRM tools essential.
• Excellent written and verbal communication skills.
• Detail-oriented and able to manage multiple projects simultaneously.

Responsibilities

• Implements new client products and services on Ahola's HCM platform.
• Loads employee data using conversion programs or templates into isolved.
• Ensures data accuracy and verifies totals against client balances.
• Provides client support via phone or email and identifies client needs.
• Maintains timelines and communicates updates throughout implementation.

Skills

Advanced Excel

CRM tools

Education

Associates Degree

Job description

The Ahola Corporation is seeking an Implementation Specialist to partner with Sales, Training and Operations to ensure high-quality implementations. You will load employee data, verify balances, and provide ongoing client support while maintaining timelines.

Ideal candidates have an associates degree or 5 years of related experience, strong Excel and CRM skills, and excellent communication. A collaborative, customer-focused environment with growth opportunities awaits.