HCM Benefits & Enrollment Specialist I

76 Insperity Payroll Services, L.L.C.; Houston (TX); On-site; USD 60,000 - 76,000; Full time

Job summary

Insperity is seeking a HCM Benefits Specialist to manage benefits communications, training, and system guidance across client projects. You will support enrollment, ACA reporting, and vendor integrations, leveraging deep knowledge of Insperity Insurance Services products.

The role focuses on customer service, teamwork, and problem solving while coordinating with TES leadership teams to ensure timely delivery of benefits information and high client satisfaction.

Qualifications

• High School Diploma or equivalent is required.
• Bachelor’s Degree in related field is preferred.
• One to three years of experience in benefits administration, benefits or related field(s) is preferred.
• Excellent English grammar, spelling, vocabulary, punctuation, composition and proofreading skills.
• Proficient in using Word, PowerPoint, and Adobe Acrobat to create communications collateral.
• In-depth knowledge of health and welfare benefits products.
• Ability to communicate complex employee benefits concepts in clear English.
• Able to plan, organize, and coordinate multi-faceted projects under tight deadlines.
• Experience with vendor relationships to coordinate complex communications projects.

Responsibilities

• Supports client onboarding to vendors including audit of benefit plan setups, policy guidelines, client training and facilitation of integrations from HCM system.
• Develops processes and procedures to support TES clients.
• Provides benefits administration support for clients and internal Insperity service teams.
• Provides timely operational communications and training for internal teams and clients, including the maintenance and dissemination of health and welfare benefits content.
• Maintains expertise of TES product offerings and stays abreast of plan changes.
• Takes on Subject Matter Expert role for the benefits administration services provided through vendors and Insperity and identifies feature enhancements required and communicates to the internal and external vendor.
• Works with TES to ensure timely communication of training materials related to new benefits offerings, plan and/or product changes.
• Monitors and analyzes online enrollment, orientations and knowledge management functions to assess needs for new or modified internal staff training and client/employee communications.
• Ensures all client and quality requirements are satisfied for benefits administration and that internal insurance products adhere to the traditional payroll bundle offering.
• Develops an in-depth understanding of the client’s business problems within benefits administration and payroll system integrations.
• Provides feedback to leadership regarding market competitive and product/service requirements.

Skills

Customer service

Teamwork

Problem solving

Written and verbal communication

Attention to detail

Education

Bachelor’s Degree in related field

High School Diploma or equivalent

Tools

PowerPoint

Word

Adobe Acrobat

Job description

Insperity is seeking a HCM Benefits Specialist to manage benefits communications, training, and system guidance across client projects. You will support enrollment, ACA reporting, and vendor integrations, leveraging deep knowledge of Insperity Insurance Services products.

The role focuses on customer service, teamwork, and problem solving while coordinating with TES leadership teams to ensure timely delivery of benefits information and high client satisfaction.