HCBS Supervisor – Home and Community-Based Services

Optimum Connect Health Services; New York (NY); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Time Off & Holidays

Career growth

Job summary

Optimum Connect Health Services in Brooklyn, NY, is hiring an HCBS Supervisor to oversee daily HCBS program operations, supervise case managers and direct support staff, and ensure compliance with Medicaid and HCBS regulations.

This leadership role focuses on staff supervision, care coordination, documentation, quality assurance, and client advocacy, with in-person office work and community visits as required. A bachelor's degree and HCBS experience are required, with Master’s preferred.

Qualifications

• Bachelor’s degree in a relevant field is required; Master’s preferred.
• 2–3+ years of HCBS, Medicaid, or community-based services experience.
• Supervisory experience is preferred.
• Strong knowledge of Medicaid compliance and documentation requirements.
• Excellent leadership, communication, and organizational skills.

Responsibilities

• Supervise HCBS staff including case managers and direct support professionals.
• Assign and monitor caseloads to ensure timely service delivery.
• Ensure compliance with Medicaid and HCBS requirements.
• Oversee individualized service plans and person-centered care.
• Conduct staff training, supervision, and performance evaluations.
• Review documentation in EHR and care management systems.
• Serve as liaison for clients, families, and community partners.
• Participate in audits, quality improvement, and crisis response.

Skills

Leadership

Staff supervision

Regulatory compliance

EHR / care coordination

Communication

Education

Bachelor’s degree in Social Work, Psychology, Nursing, Human Services, or related field

Master’s degree preferred

Tools

EHR Software

Job description

Job Type:

Full-Time In-Person / Office-Based with Community Visits

Location

1220 E New York Ave, Brooklyn, NY 11212

Salary

$68,000 per year

Job Summary

The HCBS Supervisor oversees daily HCBS program operations, supervises case managers and direct support staff, and ensures compliance with Medicaid, state, and HCBS regulations. This leadership role focuses on staff supervision, care coordination, documentation, quality assurance, and client advocacy.

Key Responsibilities

• Supervise HCBS staff, including case managers and direct support professionals
• Assign and monitor caseloads for timely service delivery
• Ensure compliance with Medicaid and HCBS requirements
• Oversee individualized service plans and person-centered care
• Conduct staff training, supervision, and performance evaluations
• Review documentation in EHR and case management systems
• Serve as a liaison for clients, families, and community partners
• Participate in audits, quality improvement, and crisis response

Qualifications

• Bachelor’s degree in Social Work, Psychology, Nursing, Human Services, or related field (Master’s preferred)
• 2–3+ years of experience in HCBS, Medicaid, or community-based services
• Supervisory experience preferred
• Strong knowledge of Medicaid compliance and documentation
• Excellent leadership, communication, and organizational skills
• Proficiency with EHR or care coordination systems

Benefits

• $,000 per year
• Health, Dental, and Vision Insurance
• Paid Time Off and Paid Holidays
• 401(k) with Employer Match
• Life and Disability Insurance
• Career growth and professional development

Work Environment

• In-person, office-based with community and home visits
• Occasional evenings or weekends as needed