HC - Permanent Supportive Housing Case Manager

First Step House; Salt Lake City (UT); Presencial; USD 43 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

36-hour work week

Paid time off

15 paid holidays annually

401(k) employer matching up to 5%

Annual merit increases and bonuses

Medical, dental, vision, and life-ins

Resumo da oferta

First Step House in Salt Lake City, Utah is seeking a Permanent Supportive Housing Case Manager to support individuals and families who have experienced chronic homelessness. This full-time role follows a Housing First approach and focuses on helping clients achieve long-term housing stability, from eligibility and housing search through move-in and ongoing support.

You will work with landlords, Housing Connect, and community providers, building relationships and addressing barriers to housing.

Qualificações

• Case management experience required; housing or permanent supportive housing experience preferred.
• Bachelor's degree in social work or related field preferred.
• Experience working with individuals experiencing homelessness, mental illness, or substance use preferred.

Responsabilidades

• Help clients navigate eligibility, housing searches, applications, and move-in.
• Complete needs assessments and create individualized case plans.
• Provide ongoing case management and support to help clients maintain stable housing.
• Connect clients with community resources related to healthcare, employment, education, benefits, and other needs.
• Build positive relationships with landlords and help resolve housing concerns or conflicts.
• Advocate for clients and respond quickly to issues that may put their housing or safety at risk.
• Complete required documentation, including HMIS and Housing Connect records.
• Collaborate with Housing Connect, community providers, landlords, and FSH teams to support client stability.
• Maintain confidentiality and follow HIPAA, CFR 42, and other applicable requirements.

Conhecimentos

Communication

Organization

Problem-solving

Independent work

Formação académica

Bachelor's degree in social work or related field

Ferramentas

HMIS

Electronic databases

Microsoft Office

Descrição da oferta de emprego

HC - Permanent Supportive Housing Case Manager

First Step House is Hiring a Permanent Supportive Housing Case Manager!

36-hour work week | Flexible hours | Salt Lake City, Utah

$47,280.72 annually

At First Step House, "We help people build lives of meaning, purpose, and recovery." We are dedicated to helping individuals overcome barriers to recovery, treatment, housing, and long-term stability.

Are you passionate about helping people find and maintain stable housing? The Permanent Supportive Housing Case Manager works with individuals and families who have experienced chronic homelessness and are living with disabling conditions. You'll help clients navigate the housing process from eligibility and housing search all the way through move-in and long-term housing stability.

This position follows a Housing First approach, meaning we believe everyone deserves a safe and stable place to call home. You'll build relationships with clients, understand their individual goals and needs, and provide the ongoing support they need to maintain housing and build greater stability and independence.

You'll also work closely with landlords, Housing Connect, community providers, and First Step House teams to address barriers and resolve issues before they put a client's housing at risk. If you enjoy problem-solving, building relationships, advocating for others, and helping people navigate complicated systems, this could be a great opportunity for you.

Tired of working 40+ hours per week?!

Join our team and enjoy a standardized 36-hour work week!

Our Full-Time Benefits Include

• 36-hour work week to support a healthy work-life balance
• Robust paid time off program with enhanced benefits as you grow with us
• 15 paid holidays annually, including your birthday
• 401(k) employer matching up to 5%
• Opportunity for annual merit increases and bonuses
• Medical, dental, vision, and life insurance

What You'll Do

• Help clients navigate eligibility, housing searches, applications, and move-in.
• Complete needs assessments and create individualized case plans.
• Provide ongoing case management and support to help clients maintain stable housing.
• Connect clients with community resources related to healthcare, employment, education, benefits, and other needs.
• Build positive relationships with landlords and help resolve housing concerns or conflicts.
• Advocate for clients and respond quickly to issues that may put their housing or safety at risk.
• Complete required documentation, including HMIS and Housing Connect records.
• Collaborate with Housing Connect, community providers, landlords, and FSH teams to support client stability.
• Maintain confidentiality and follow HIPAA, CFR 42, and other applicable requirements.

Required Qualifications

• Case management experience required; housing or permanent supportive housing experience preferred.
• Bachelor's degree in social work or a related field preferred.
• Experience working with individuals experiencing homelessness, mental illness, or substance use preferred.

What We're Looking For

• Strong communication, organization, and problem-solving skills.
• Comfortable navigating difficult conversations, conflict, and crisis situations.
• Able to build trusting relationships while maintaining professional boundaries.
• Comfortable working independently, managing multiple priorities, and completing timely documentation.
• Familiarity with HMIS, electronic databases, and Microsoft Office preferred.
• A genuine commitment to Housing First, client choice, and helping people maintain long-term housing stability.
• A willingness to approach clients and coworkers with an Outward Mindset and contribute to the mission of First Step House.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.