Hawker

Paycom - ATS; Foxborough (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

The Hawker delivers safe food and beverage service in a mobile setting while maintaining exceptional guest experience. The role requires personable, professional behavior and the ability to excel in a fast-paced environment.

Responsibilities include greeting fans, serving alcohol responsibly, explaining menu items and prices, guiding guests, maintaining cleanliness, managing inventory, and following shift procedures with supervisors. Uniform must be worn on duty.

Qualifications

• Customer service experience in fast-paced environments.
• Ability to communicate menu offerings clearly to guests.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Greet fans courteously and provide friendly, efficient service.
• Serve alcohol safely in accordance with regulations.
• Explain menu offerings and pricing to guests.
• Guide guests around the stadium and direct them as needed.
• Keep bins and carrying equipment clean and meet health standards.
• Count inventory and secure product at end of shift.
• Follow pre-shift notes and check out with supervisor at shift end.
• Maintain proper uniform while on duty.
• Record equipment failures or safety hazards.
• Perform special projects as assigned.

Skills

Strong customer service skills

Interpersonal communication

Teamwork

Positive professional demeanor

Organized and detail-oriented

Flexible schedule

Job description

Job Details: Job Location: NPS - Foxborough, MA, Position Type: Part Time, Salary Range: $15.00 - $20.00Hourly, Job Category: Food and Beverage - Service,

SUMMARY

The Hawker is responsible for the safe service of food and beverages in a mobile capacity while providing exceptional service. They must be personable, professional, and able to work in an ever changing fast-paced environment.

DUTIES AND RESPONSIBILITIES

• Greet fans in a courteous manner while providing friendly and efficient service.
• Serve alcohol only in a safe and responsible manner adhering to state, federal and Stadium alcohol regulations.
• Understand menu offerings, pricing, and be able to communicate this to guests.
• Have a general knowledge of stadium and direct guests as needed.
• Ensure Hawker bins, carrying trays and bags are clean and ready for use, adhere to health and safety standards.
• Count and keep track of all inventory and help properly secure and organize product at end of shift.
• Follow the event pre-shift notes and provide service as described, check out with supervisor at the end of the shift.
• Always appear in proper uniform when on the floor or at assigned area.
• Record any equipment failures and/or safety hazards to supervisor.
• Special projects and assignments assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibility.

SKILLS AND QUALIFICATIONS

• Strong customer service skills
• Enjoy working and interacting with a diverse group of people
• Interpersonal communication and teamwork
• Maintain a positive and professional demeanor at all times
• Organized and attentive to detail
• Ability to work a flexible schedule including weekdays, weekends, nights and late hours

PHYSICAL DEMANDS

• Ability to stand or walk for long periods of time while selling food and beverage products
• Ability to lift, carry 25+lbs, bend, pull, reach, and push. May be required to reach upper levels of the stadium via walking inclined ramps
• Ability to work on main concourse, upper concourse, or plaza area as needed
• Must be able to work the full length of each Stadium event as assigned
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Fast paced environment
• Densely populated on event days
• The noise level in the work environment is usually loud
• Position may require work in inclement weather to include heat, cold, rain, snow, and wind

CERTIFICATES, LICENSES, REGISTRATIONS

• Must obtain a passing score on the TEAM Alcohol Safety Certification course.

OTHER DUTIES

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.