Hawaiian Culture & Guest Experience Specialist

Hilton; Wailea (HI); On-site; USD 52,000 - 78,000; Full time

Job summary

Waldorf Astoria Maui, Grand Wailea is seeking a Cultural Resource Specialist to join the Hawaiian Culture Team and lead authentic cultural experiences for guests. You will develop and deliver Hawaiian language classes and cultural demonstrations, shaping a sense of place on our resort grounds.

The role requires in-depth knowledge of Hawaiian culture, effective communication with guests and staff, and the ability to create engaging programs that connect guests with Maui’s heritage while

Qualifications

• Working knowledge of the Hawaiian Language.
• In-depth knowledge of the Hawaiian Culture and class subjects.
• Must have working knowledge and able to instruct in specialty classes: Hawaiian Culture, History, Language, and various traditional Hawaiian practices and lifestyle.
• Ability to listen and communicate effectively with resort guests and other team members.
• Ability to read reports.
• Ability to write sign-out logs and monitor inventory.
• Ability to handle multiple tasks.
• Ability to work in cold and hot weather.
• Computer literate.
• Detail oriented and flexibility to easily adapt.
• Good interpersonal, organizational, and professional skills.

Responsibilities

• Create meaningful Hawaiian cultural experiences: Share the rich traditions, values, and stories of Hawai ʻ i by delivering engaging cultural activities and experiences that create a true sense of place for guests while supporting the Director of Culture as needed.
• Lead immersive cultural classes and demonstrations: Facilitate a variety of hands‑on experiences such as Hawaiian language lessons, hula, ʻ ukulele, lei making, coconut husking, lauhala weaving, Hawaiian games, and other cultural demonstrations that celebrate the spirit of Hawai ʻ i.
• Innovate and enhance cultural programming: Research, develop, and implement new cultural activities, events, and guest experiences that further position Grand Wailea as Hawai ʻ i's premier destination for authentic cultural connection and innovation.
• Support team member engagement initiatives: Assist with recognition programs, service anniversary celebrations, holiday events, team member appreciation activities, survey initiatives, and other programs that foster a positive and connected workplace culture.
• Strengthen community partnerships: Participate in and support community outreach efforts, charitable events, youth hospitality programs, career days, and other initiatives that reinforce Grand Wailea’s commitment to the Maui community.
• Champion the spirit of aloha: Serve as a cultural ambassador by sharing knowledge, building connections, and creating memorable experiences that embody the warmth, hospitality, and traditions of Hawai ʻ i.

Skills

Hawaiian Language

Hawaiian Culture

Cultural Instruction

Public Speaking

Interpersonal Skills

Adaptability

Sign-out Logs

Multitasking

Guest Interaction

Job description

Waldorf Astoria Maui, Grand Wailea is seeking a Cultural Resource Specialist to join the Hawaiian Culture Team and lead authentic cultural experiences for guests. You will develop and deliver Hawaiian language classes and cultural demonstrations, shaping a sense of place on our resort grounds.

The role requires in-depth knowledge of Hawaiian culture, effective communication with guests and staff, and the ability to create engaging programs that connect guests with Maui’s heritage while